
308656-14.00 Rev 00
1-1
Chapter 1
Introduction
This chapter describes how to prevent router problems and prepare to
troubleshoot.
Preventing Problems
The following sections offer tips on how to prevent the most common errors that
occur:
•“Reading the Release Notes and Relevant Documentation
”
•“Minimizing Disruption When Installing New Software
”
•“Selecting the Proper Tool for Configuring a Router
”
•“Saving Your Configuration Changes
”
•“Backing Up Your Files
”
•“Maintaining Consistent Files in Multiple Flash Memory Cards
”
•“Handling Flash Memory Cards to Prevent Static Damage
”
•“Responding to a Failed prom Command
”
Topic Page
Preventing Problems 1-1
Preparing to Troubleshoot 1-4
Documenting Each Step 1-23
Performing One Corrective Task at a Time 1-24
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