
Troubleshooting Routers
6-26
308656-14.00 Rev 00
When the router detects that DSR is in the on state (positive voltage), it brings
DTR high regardless of the state of the primary line. This causes the modem
to dial. If the router does not detect any DSR (negative voltage), the router
brings DTR high, which causes the modem to dial.
2.
If the router’s connection to the modem is a 44-pin synchronous
interface, and the modem is a master, make sure the modem can send the
ring indicator (RI) signal from Pin 22 to the router interface in the
control off state (negative voltage).
Most RS-232 modems support this control signal. If the modem does not
support this control signal, use the Configuration Manager to edit the
connector of the backup line, click on Modem, and disable RI.
The RS-232 pin assignments are as follows:
• RI: Pin 22
• DCD: Pin 8
• DTR: Pin 20
• DSR: Pin 6
Troubleshooting V.35 Raise DTR Dial (Balanced)
If the DTR is up when it should not be, causing the modem or CSU to initiate a
dial sequence, do the following:
1.
If the router’s connection to the modem or CSU is a 44-pin synchronous
interface, and the modem is a master, make sure the modem or CSU can
send the RI signal from Pin J to the router interface in the control off
state.
Some CSUs do not support the Pin J, RI signal. If the modem or CSU does not
support this control signal, use the Configuration Manager to edit the
connector of the backup line, click on Modem, and disable RI.
If the CSU does not supply RI Pin J, you can create a custom cable to use
another signal, such as RLSD (received line signal detection) Pin F, as RI
Pin J. RLSD is typically low until the modem establishes a connection, and
goes low again after DTR toggles.
Note:
Disabling RI on the router has no effect in this case. The absence of the
RI control signal at the master side causes DTR to go high.
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