Avaya Troubleshooting Routers Instrukcja Naprawy Pobierz pdf (Strona 145)

Troubleshooting a Site Manager Problem

308656-14.00 Rev 00

7-3

Make sure that the environment variable PATH contains only the path to

the protocol stack that you want Site Manager to use.

Otherwise, the PC will boot, but Site Manager may use the wrong protocol

stack. It uses the first winsocket library it finds when searching the directories

in the environment variable PATH.

Working Directory or Path Is Invalid Message

These messages appear when the properties of the PC Site Manager icon fail to

match the installation and configuration. Do the following:

Click on the PC Site Manager icon.

Choose File

Properties.

The Program Item Properties window opens.

Make sure the settings in the Command Line and Working Directory

fields match the directory of the

WFSM.EXE

and configuration files.

Unable to Find UDP Port Numbers for SNMP Message

The SERVICES file is located in:

•The NETMANAG directory if you are using Chameleon

•The ETC directory if you are using Distinct TCP/IP

Make sure the SERVICES file contains the following lines:

snmp_trap 162/udp

snmp 161/udp

Site Manager Won’t Start on a UNIX Workstation

If you are having problems starting Site Manager on a UNIX workstation, do the

following:

Verify that the workstation meets all of the minimum system

requirements.

Enter the

wfchkenv

command to verify that the path variables and

environment variables are set up correctly.

Make sure the link /usr/wf points to the directory where you installed Site

Manager.

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Avaya Troubleshooting Routers Instrukcja Naprawy Strona 145