Avaya CallPilot Custom Call Routing BCM Rls 6.0 Instrukcja Użytkownika Pobierz pdf (Strona 30)

CallPilot Custom Call Routing

30 NN40011-018 Issue 1.2 BCM Rls 6.0

7. To record the Primary and Alternate prompts, click the Voice button

and follow the steps in the Recording Prompts section of this guide.

These prompts are the information message that the caller hears when

they are routed to this node.

8. Click the Submit button. You will be returned to the CCR Tree

Properties page.

Adding a Mailbox Node

Adding a mailbox node gives callers a mailbox where they can leave a

message or listen to an Information Message, depending on the mailbox type.

Use a Mailbox node to transfer callers to a Subscriber, Information or Fax On

Demand mailbox.

1. Click the Custom Call Routing heading. The CCR Tree Administration

page appears.

2. Click the Change link for the CCR Tree that you want to add a Mailbox

node to. The CCR Tree Properties page appears.

3. Click the Mailbox link. The new Mailbox node appears on the CCR

Tree Properties page.

4. Click the Change link for the Mailbox node.

5. The CCR Mailbox Node Properties page appears.

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Avaya CallPilot Custom Call Routing BCM Rls 6.0 Instrukcja Użytkownika Strona 30