Avaya CallPilot Custom Call Routing BCM Rls 6.0 Instrukcja Użytkownika Pobierz pdf (Strona 24)

CallPilot Custom Call Routing

24 NN40011-018 Issue 1.2 BCM Rls 6.0

b. Creating a Home Transfer Node:

i. Click the Change link for the CCR Tree. The CCR

Transfer Node Properties page appears.

ii. In the Caption box type a name for the Transfer node,

such as Sales.

iii. From the Outdial Method list box select an outdial

method. The outdial method is the telephony resource

that is used to transfer the call:

a. Select Line to use an external line to transfer the

caller to an external telephone number, and enter

the line number you want to use.

b. Select Pool to use a line pool to transfer the caller

to an external telephone number and enter the

Line Pool number you want to use.

c. Select Route to use a Routing Code to transfer the

caller to an external telephone number.

d. Select Intercom to transfer the caller to an

extension.

e. In the Phone Number box, type the extension or

external telephone number. Depending on the

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Avaya CallPilot Custom Call Routing BCM Rls 6.0 Instrukcja Użytkownika Strona 24