Avaya CallPilot Custom Call Routing BCM Rls 6.0 Instrukcja Użytkownika Strona 28

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CallPilot Custom Call Routing
28 NN40011-018 Issue 1.2 BCM Rls 6.0
c. Select Route to use a Routing Code to transfer the caller to an
external telephone number.
d. Select Intercom to transfer the caller to an extension.
7. In the Phone Number box, type the extension or external telephone
number.
8. In the above example the call will transfer to the Sales department that
is a skillset with a control DN of 253.
9. Click the Submit button. You will be returned to the CCR Tree
Properties page.
Adding an Information Node
1. Click the Custom Call Routing heading. The CCR Tree Administration
page appears.
2. Click the Change link for the CCR Tree that you want to add an
Information node to. The CCR Tree Properties page appears.
3. Click the Information link. The new Information node appears on the
CCR Tree Properties page.
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