Avaya Troubleshooting Routers Instrukcja Naprawy Pobierz pdf (Strona 144)

Troubleshooting Routers

7-6

Using the Technician Interface to Enable Access

Enable SNMP access as follows:

1. Enter the following Technician Interface command:

get wfSnmpMgrEntry.4.*

The following line appears for each workstation conﬁgured as an SNMP

manager:

wfSnmpMgrEntry.wfSnmpMgrName.

= (nil)

An IP address of 0.0.0.0 allows any workstation to become an SNMP

manager.

2. If the manager name list does not contain the IP address of the Site

Manager workstation that failed, assign one.

3. Try again to establish an IP connection with the router.

Cannot Connect after Upgrading a Series 5 Router

After upgrading from Series 5 software to Series 7 or higher, you must ﬁrst boot

the router with the TI.CFG ﬁle and execute the

backplane FN command for an

FN (Feeder Node) or AFN (Access Feeder Node),

backplane LN command for an

LN (Link Node) or ALN (Access Link Node), or

backplane CN command for a

CN (Concentrator Node) to prepare the backplane to run the router software. You

must then reboot the router.

For detailed instructions, refer to the Upgrading Routers from Version 5 to Version

10.0 guide.

Cannot Connect Site Manager Running on a PC

Troubleshoot Site Manager connectivity failures on a PC as follows:

1. Use Distinct or Chameleon to ping the local router interface.

If you cannot ping the router, Site Manager will not communicate with it.

If the ping attempts fail, and the number of transmitted requests and reply

counters fail to increment, the PC did not receive a response to the ARP

request for the router’s MAC address. Do the following:

a. Check the conﬁgured address of the PC, the subnet mask, and the

gateway.

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Avaya Troubleshooting Routers Instrukcja Naprawy Strona 144