
Troubleshooting Routers
6-24
For a successful connection, the control protocol on both sides of the
configured demand circuits comes up, and the associated events appear in
the log.
3. Filter the log to display messages of all severity levels for the switched
access services running on the slots in question.
The Technician Interface command is
log -fftwid -eSWSERV -s
<slot_no.>
Example
If you are filtering events from Slots 3 and 4, you enter
log -fftwid -eSWSERV -s3 -s4
4.
Determine whether the circuit is in slave mode or master mode.
5. Filter the log to display the network-layer protocol event messages and
determine whether or not they are coming up.
6. Use the Technician Interface get command or the Statistics Manager
Quick Get tool to examine the following MIB objects for configuration
settings and errors:
— wfPppCircuitEntry
— wfPppLine Entry
— wfPPPWhoamiEntry
— wfSwservOptsEntry
— wfSwservOutPhoneNumEntry
— wfModemIfEntry
7. If you are running IP, and RIP or OSPF, for dial backup, do the
following:
a. Ping across the connection from the primary line.
If the ping fails, and the router fails to establish a backup connection,
issue the Technician Interface
show ip arp script command. Determine
whether you statically configured the ARP cache. If you are running
Frame Relay on the primary line, configure an IP adjacent host.
b. Check the slave site’s routing table for the routes it learned from the
master site. Do the same when the backup line comes up.
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