Avaya Troubleshooting Routers Instrukcja Naprawy Pobierz pdf (Strona 129)

Troubleshooting a Network Connection Problem

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The alias deﬁnition is

osiadjs = echo “Dynamic Adjacencies”; get wfOsiDynAdjEntry.9

5. To display the path or router ID, use the osil1routes or osil2routes alias,

depending on the level (1 or 2).

The alias deﬁnitions are

• osil1routes = echo “L1 Fwd Routes”; get wfOsiL1RouteEntry.1

• osil2routes = echo “L2 Fwd Routes”; get wfOsiL2RouteEntry.1

Troubleshooting Switched Services

This section assumes that you have isolated a problem to the switched services. If

not, refer to Chapter 2 to determine whether these instructions apply to your

problem.

Troubleshoot switched services as follows:

1. Use the Events Manager or the Technician Interface to ﬁlter the log to

display messages of all severity levels for the modem interface and PPP

entities running on the slots in question.

The Technician Interface command is

log -fftwid -eMODEMIF -ePPP -s

<slot_no.>

Example

If you are ﬁltering events from Slots 3 and 4, you enter

log -fftwid -eMODEMIF -ePPP -s3 -s4

Inspect the log as follows:

a. If the connection is V.25bis, make sure that the modem sent the call

request number (CRN).

b. Make sure the telephone number is correct.

If the modem sent the CRN, the telephone number is correct, and the

modem did not dial, check the cabling and conﬁguration of the modem.

c. Determine how PPP is negotiating during the connection.

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Avaya Troubleshooting Routers Instrukcja Naprawy Strona 129