Avaya BCM 4.0 Networking Przewodnik Konfiguracji Pobierz pdf (Strona 371)

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BCM 4.0 Networking Configuration Guide

Chapter 38

Private networking: DPNSS network services (UK only)

Programming note: software keys are required to enable DPNSS 1. DPNSS 1 is not available on

all profiles.

The following features are available and can be programmed over DPNSS lines:

•Diversion (“Using the diversion feature” on page 371)

• Redirection (“Using the Redirection feature” on page 372)

• “Executive intrusion, Intrusion protection level” on page 373

• “Call offer” on page 373

• “Route optimization” on page 374

• “Loop avoidance” on page 374

• MWI is discussed with central voice mail setup (“Configuring centralized voice mail” on

page 391)

Using the diversion feature

Diversion is a DPNSS 1 feature for BCM that allows users to forward their calls to a third party on

the DPNSS 1 network. This feature is similar to call forward on BCM, but takes advantage of the

broader capabilities of DPNSS.

There are five variations of Diversion: Call Diversion Immediate, Call Diversion On Busy, Call

Diversion On No Reply, Bypass Call Diversion, and Follow-me Diversion. These variations are

described below:

• Diversion Immediate diverts all calls to an alternate telephone. This function is programmed

by the user at their telephone.

• Diversion On Busy diverts all calls to an alternate telephone when a telephone is busy. This

feature is programmed in the Element Manager.

• Diversion On No Reply diverts calls that go unanswered after a specified amount of time. This

feature is programmed in the Element Manager.

• Bypass Call Diversion overrides all call forward features active on a telephone over a DPNSS

line. An incoming call to the telephone will not be forwarded; instead, the telephone will

continue to ring as if call forward were not active. This feature is used to force a call to be

answered at that location. Bypass Call Diversion is a receive-only feature on BCM, and cannot

be used from a BCM telephone.

• Follow-me Diversion is also a receive-only feature. It allows the call forwarded destination to

remotely change the BCM call forwarding programming (Call Forward All Calls (CFAC)

feature) to a different telephone.

Note: BCM CFAC must be active and the destination

set/PBX system must support the feature.

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