Avaya Media Processing Server Series Alarm Reference Manual (Software Release 2.1) Instrukcja Użytkownika Pobierz pdf (Strona 158)

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101

SRP 12002

MESSAGE

process: DOWN (pid: pid, exit code: exit_code) - no restart

SEVERITY

POSSIBLE CAUSE

Process exited abnormally or crashed. SRP will not attempt to restart it because

maximum restart count is exceeded. If the exited process belongs to VOS group, the

whole VOS group will be shut down.

ACTION

Manually restart the process(es). VOS group can be restarted by the following SRP

command:

srp vos[ comp_spec ] –start

A single GEN, VOS, or ASE process can be restarted by the following SRP command:

srp proc_name[ comp_spec ] –start

An application can be restarted by the command:

srp app startLine=line_no

If the restart count has been exceeded, the process may have more severe problems.

Processes will usually generate alarms (indicating failure conditions) before going

down unexpectedly. Address any alarms generated by the exited process and inspect

the process' log (if exists). If the process logs and/or alarms do not show why the

process continuously shuts down, contact Avaya technical support for assistance.

NOTES

The number of times a process can be restarted automatically by SRP is set by the

runawayLimit directive in the srp.cfg file.

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