Avaya IVR - Business Communications Manager Podręcznik Użytkownika Pobierz pdf (Strona 91)

Chapter 8: Database Access Configuration

This chapter covers:

1. Overview

2. Configuring periq on the Windows Node

3. Configuring sqlclnt on the Windows Node

Overview

Some applications require access to external databases. Avaya Business Communications

Manager (Avaya BCM) IVR 2.1 supports Host database access and VTCPD. The system is

configured so that database requests from applications running on Avaya BCMs are relayed

to an intermediate Windows node where periq and sqlclnt are running. The Windows node

retrieves the information and relays it back to the application running on the Avaya BCM.

The following graphic shows the interaction between the application on the Avaya BCM, the

intermediate Windows node, and the external database.

To configure the Avaya BCM-IVR 2.1 system for database access, periq and sqlclnt must run on

the Windows node. Both periq and sqlclnt are installed as components of perirdb in a TYPICAL

installation on the Windows workstation. See Administrator on the Windows Workstation on

page 41 for more information. The Windows workstation can serve as the intermediate

Windows node.

To run the database access configuration, additional components are needed from the latest

MPS 2.1 Patch Bundle and additional database patches on the MPS 2.1 Software,

Documentation and Update CD.

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