
Chapter 4: Administrator on the Windows
Workstation
This chapter covers:
1. Windows Workstation Operating System Upgrade
2. Avaya BCM-IVR 1.X Uninstall Procedures
3. Avaya BCM-IVR 2.1 Installation Procedures
4. Avaya BCM-IVR 2.1 Toolkit Installation
5. PeriView 2.1 and PeriView 2.1 Consolidator Installation
6. Launching Applications in PeriView
Windows Workstation Operating System Upgrade
If either the Application Developer workstation or the System Administrator workstation is
currently running on Windows NT, both workstations must be upgraded to the Window 2000
operating system. For more information about upgrade prerequisites, see Prerequisites for the
Avaya BCM-IVR 2.1 Upgrade on page 19.
Avaya Business Communications Manager—IVR Upgrade Guide September 2010 41
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