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Discontinued Features and Functions.............................................................................................................26
Fax Composition.............................................................................................................................................26
Hardware Properties Window.........................................................................................................................26
Unsupported Resources.................................................................................................................................26
Obsolete Functions.........................................................................................................................................27
Other PeriProducer Changes..........................................................................................................................27
Enhanced Condition Data...............................................................................................................................27
Environment Options.......................................................................................................................................27
Conditions.......................................................................................................................................................30
Miscellaneous.................................................................................................................................................39
Transition Issues for the System Administrator...............................................................................................40
Documentation Issues.....................................................................................................................................40
Issue................................................................................................................................................................40
Chapter 4: Administrator on the Windows Workstation......................................................41
Windows Workstation Operating System Upgrade.........................................................................................41
Avaya BCM-IVR 1.X Uninstall Procedures......................................................................................................42
Uninstall Procedures with MPS 2.1 Software and Document CD...................................................................42
Avaya BCM-IVR 2.1 Installation Procedures...................................................................................................46
Installing PeriProducer 3.00 and PeriStudio 2.20...........................................................................................46
Avaya BCM-IVR 2.1 Toolkit Installation...........................................................................................................51
Introduction.....................................................................................................................................................51
Installing the Avaya BCM-IVR Toolkit..............................................................................................................53
License Service Installation.............................................................................................................................53
PeriView 2.1 and PeriView 2.1 Consolidator Installation.................................................................................56
Overview.........................................................................................................................................................56
Installing Avaya BCM-IVR 2.1 PeriView Consolidator.....................................................................................57
Launching Applications in PeriView................................................................................................................63
Loading Application .vex files..........................................................................................................................63
Loading User Defined Call Function Files.......................................................................................................66
Assigning and Starting Applications................................................................................................................67
Chapter 5: Administrator on the Avaya BCM 4.0 Platform..................................................73
Numbering components using Business Element Manager...........................................................................73
Enabling Host Communications with Business Element Manager..................................................................74
Retrieving existing Host Communications License File..................................................................................75
Getting and Applying the License File.............................................................................................................77
Application Resources....................................................................................................................................79
Chapter 6: Developer Upgrade on Windows Workstation...................................................81
Porting PeriProducer 2.30 Applications to PeriProducer 3.00........................................................................81
Application Porting Considerations.................................................................................................................81
Converting Standard PeriProducer 2.30 Applications to PeriProducer 3.00...................................................82
Load into PeriProducer 3.00...........................................................................................................................82
Using the PeriProducer Command Line to Port Applications..........................................................................82
Porting Events.................................................................................................................................................83
Conversion Logs.............................................................................................................................................83
Known Conversion Issues...............................................................................................................................84
Set Resource Label in 2.30.............................................................................................................................84
Unsupported 2.30 Resources.........................................................................................................................84
Resource Block Conversions..........................................................................................................................85
Flushing the Speak Prompt Buffer..................................................................................................................85
4 Avaya Business Communications Manager—IVR Upgrade Guide September 2010
- Avaya Business Communications 1
- Manager—IVR Upgrade Guide 1
- Contents 3
- Chapter 1: Preface 7
- Navigation 8
- Getting product training 8
- How to Use This Manual 9
- Organization of This Manual 9
- Trademark Conventions 12
- Features 13
- Revision history 13
- Other changes 13
- New in this release 14
- Overview 15
- System Administrator 19
- Application Developer 19
- Transition Issues 20
- Database Access Modes 20
- New PeriProducer 3.00 Blocks 21
- Call Progress Detection 21
- Accessory Toolkit Blocks 22
- Answer Block 22
- Disconnect Block 23
- System Block 23
- Send Host Block 23
- Receive Host Block 24
- Send Fax Block 24
- Receive Fax Block 25
- Originate Block 25
- Record Block 25
- Resource Block 25
- Fax Composition 26
- Hardware Properties Window 26
- Unsupported Resources 26
- Obsolete Functions 27
- Other PeriProducer Changes 27
- Enhanced Condition Data 27
- Environment Options 27
- Conditions 30
- Miscellaneous 39
- Documentation Issues 40
- Workstation 41
- C:\WINNT\system32>vsh 49
- Introduction 51
- License Service Installation 53
- PkgCutDate_20030523 59
- PeriProducer source files 65
- 4.0 Platform 73
- 3. Click Maintenance 76
- Application Resources 79
- PeriProducer 3.00 82
- Load into PeriProducer 3.00 82
- Porting Events 83
- Conversion Logs 83
- Known Conversion Issues 84
- Set Resource Label in 2.30 84
- Unsupported 2.30 Resources 84
- Resource Block Conversions 85
- Installing Fedora 88
- VMST 3 on the Avaya BCM Node 92
- Special Characters 95
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