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3. The Interactive Voice Response window with three tabs appears. Select Basic
Settings.
To administer many IVR systems on different Avaya BCMs, IVR systems must be
assigned different node numbers. To change a node number, type in the new
number and select the Tab key on your keyboard to exit from the box.
4. IVR service shuts down and restarts after a node number change.
Enabling Host Communications with Business Element
Manager
The IVR Keycode files enable host access. You do not have access to IVR Host Access Service
without loading the necessary Keycode files in Business Element Manager.
The keycode files (license files) for Host Access Licensing in Avaya BCM/IVR 2.1 are different
from those in Avaya BCM/IVR 1.X.
Contact your Technical Support organization to obtain the new license file for host access.
Administrator on the Avaya BCM 4.0 Platform
74 Avaya Business Communications Manager—IVR Upgrade Guide September 2010
- Avaya Business Communications 1
- Manager—IVR Upgrade Guide 1
- Contents 3
- Chapter 1: Preface 7
- Navigation 8
- Getting product training 8
- How to Use This Manual 9
- Organization of This Manual 9
- Trademark Conventions 12
- Features 13
- Revision history 13
- Other changes 13
- New in this release 14
- Overview 15
- System Administrator 19
- Application Developer 19
- Transition Issues 20
- Database Access Modes 20
- New PeriProducer 3.00 Blocks 21
- Call Progress Detection 21
- Accessory Toolkit Blocks 22
- Answer Block 22
- Disconnect Block 23
- System Block 23
- Send Host Block 23
- Receive Host Block 24
- Send Fax Block 24
- Receive Fax Block 25
- Originate Block 25
- Record Block 25
- Resource Block 25
- Fax Composition 26
- Hardware Properties Window 26
- Unsupported Resources 26
- Obsolete Functions 27
- Other PeriProducer Changes 27
- Enhanced Condition Data 27
- Environment Options 27
- Conditions 30
- Miscellaneous 39
- Documentation Issues 40
- Workstation 41
- C:\WINNT\system32>vsh 49
- Introduction 51
- License Service Installation 53
- PkgCutDate_20030523 59
- PeriProducer source files 65
- 4.0 Platform 73
- 3. Click Maintenance 76
- Application Resources 79
- PeriProducer 3.00 82
- Load into PeriProducer 3.00 82
- Porting Events 83
- Conversion Logs 83
- Known Conversion Issues 84
- Set Resource Label in 2.30 84
- Unsupported 2.30 Resources 84
- Resource Block Conversions 85
- Installing Fedora 88
- VMST 3 on the Avaya BCM Node 92
- Special Characters 95
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