Avaya CallPilot 4.0 Unified Messaging Podręcznik Użytkownika Pobierz pdf (Strona 43)

CallPilot or Microsoft Exchange Server address cannot be found, the Desktop client

determines the message data type (voice, TIF, or text), and takes one of the following

actions:

Mixed Media messages

If mixed media is detected (voice/TIF or voice/text; note that TIF/text is not considered

mixed media), the message is sent to the recipient's e-mail address. If an e-mail

address cannot be found, a Non-Delivery Notification (NDN) is generated for that

recipient. The desktop client cannot send mixed media messages to a telephone or fax

number.

Single Media messages

If voice only or tif/text only data is detected, the desktop client scans the recipient for an

e-mail address , and telephone and fax numbers. The desktop client scans for telephone

numbers if the data is voice only, or for fax numbers if the data is tif/text only.

If an e-mail address is found without telephone or fax numbers, the message is sent

without additional user interaction. The system generates an NDN if it ca

nnot locate an

e-mail address, telephone number, or fax number.

If a telephone or fax number is found, the CallPilot Recipient dialog box is displayed,

and you are prompted to choose the final destination. You must modify the selected

number in the Verify number text box to ensure proper delivery. You can also choose

an e-mail address (if available), but cannot modify it.

Validating Telephone and Fax Numbers

The original telephone or fax number can contain any alphanumeric character. This

includes special dialing prefixes, such as + for international numbers, or abbreviations,

such as ESN to denote internal calls. However, you must modify the selected number in

the Verify number text box of the CallPilot Recipient dialog box to ensure proper

delivery. The modified number can contain only the following alphanumeric characters:

Numeric characters 0123456789

Numeric delimiters ( ) -

Pau

se characters Pp,

Pound #

White space

The CallPilot Desktop client attempts to remember changes you make. This can prevent

you from making the same changes each time the same telephone or fax number is

used.

Note that the ability to dial any telephone or fax number can be restricted by the

CallPilot server.

Note also that the ability to scan for telephone or fax numbers is only available in the

CallPilot Cus

tom form. The standard e-mail form does not scan for these numbers. If a

CallPilot or e-mail address is missing from a recipient text box in the standard e-mail

form, an NDN is generated for that recipient.

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