Avaya SIP Software 4.0 for 1200 Series Instrukcja Użytkownika Pobierz pdf (Strona 306)

PDT commands

The Problem Determination

Tool (PDT) is a troubleshooting tool for the IP Deskphone. The

PDT has powerful functions which allow you to perform special testing actions, and can display

the content of any log files. The PDT helps to identify the origin of the problem under

investigation, reduces the amount of time it takes to reproduce a problem with the proper RAS

tracing levels set (trace levels are set automatically by the tool), and reduces the effort required

to send the appropriate log information to technical support.

The PDT provides remote access to the IP Deskphone with the problem, using a Telnet

session. Access is restricted by admin ID and password.

The PDT supports the following set of commands:

Table 115: List of PDT commands

# Command Description

1 prtlog >prtlog<mngr_dest>

• Prints a content of the ECR-log file.

•

Outputs content of the specified log file to

stdout (the screen, a stream, stdout, or a

string). The input parameter specifies a type of

logging manager:

- 0 (default) — ECR-log file

- 1 — SIP-log file

If the input parameter is incorrect, the following

notification appears:

>prtlog: incorrect type of

manager <x>

2 clearLogFile Clears a content of the ECR-log file

3 setLogLevel <loglevel> Configures log level, where the loglevel is in the

range 0...3:

•

If loglevel = 0 — logging disabled

• If loglevel = 1 — logging only Critical errors

• If loglevel = 2 — logging Critical and Major

errors

• If loglevel >=3 — logging any type of errors

4 printLogLevel Prints log level

5 setRecoveryLevel <reclevel> Sets up recovery level, where the reclevel is in

the range 0...3. If the Auto Recovery option is

ON, the IP Deskphone behaves as follows:

Diagnostics and troubleshooting

306 SIP Software for Avaya 1200 Series IP Deskphones-Administration November 2012

1 2 ... 301 302 303 304 305 306 307 308 309 310 311 ... 323 324

Brak uwag

Avaya SIP Software 4.0 for 1200 Series Instrukcja Użytkownika Strona 306