Avaya PeriView Reference Manual (Software Release 2.1) - Business Communications Manager Instrukcja Użytkownika Pobierz pdf (Strona 107)

Application Configuration

# P0602566 Ver: 2.7 Page 93

• Message Timeout:

This value represents the internal message timeout parameter. Message

timeout determines the amount of time to wait for a response to each message

that requires a response before a call can be terminated. (Default is 60)

This parameter can apply to the inquiry/response period for the host, the

component, and the user — depending upon the application’s method of

execution.

• In IVR mode (application executes on telephone lines) this parameter

applies to the inquiry/response period for the host, component, and user.

An application executes in IVR mode when Web mode is disabled.

• In web mode (application executes on the Internet) this parameter applies

to the inquiry/response period for the host and component, not the user.

An application executes in Web mode only when Web mode is enabled.

When the time interval is exceeded, the application receives the condition

vrto, which terminates the call if the condition is not handled. Enter the

maximum number of seconds for the Message Timeout.

The value for Message Timeout must be greater than the value for Resource

Errortimeout, otherwise the application receives a vrto condition, before the

Intermediate Timeout Message is played.

• Kill Timer:

The kill timer sets the amount of time that an application can remain active

after a soft termination signal is issued. The application terminates when the

maximum time interval is exceeded. Set the kill timer to a specified number of

seconds. (Default is 600).

• Resource Inter:

The Resource Intertimeout parameter determines the interval during which

the Intermediate Timeout Message is played. This parameter applies to the

inquiry/response period for the component, not the host or the user.

This parameter is disabled (assigned a value of zero) by default. To enable

this parameter, enter the number of seconds at which to set this timer. When

the timer expires, the application receives the condition intertimeout and

the system plays the Intermediate Timeout Message (Please hold on) to

the caller. This message can be redefined at the Execution Option—

Intermediate Timeout Message.

The message is only played if this parameter is less than the Resource

Errortimeout parameter (defined at the following parameter).

For information on programming for components, refer to the Application

Features Guide and the PeriProducer User’s Guide.

• Resource Error:

The Resource Errortimeout parameter determines the total length of time of

any one inquiry/response period, before the call can be terminated. This

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