Avaya Business Communication Manager 5.0 - Configuration - Devices Instrukcja Użytkownika Pobierz pdf (Strona 21)

Device configuration overview 21

Nortel Business Communication Manager 5.0

Configuration — Devices

NN40170-500 02.04 Standard

August 2009

Answer DNs

Program a telephone to provide automatic call alerting and call answering for

other telephones in the system. The DNs of the other telephones are referred

to as Answer DNs.

Call answer privacy features

To maintain your privacy, or if you do not want to be disturbed, you can choose

not to answer a call, or you can use one of the features described below. If you

choose not to answer the call, the Delayed ring transfer setting determines

how many rings occur before the call is transferred to the prime telephone.

(Configuration > Telephony > Global Settings > Feature Settings).

Automatic privacy enable

When you have lines assigned to more than one telephone, anyone with the

line appearance can answer a call, or join a call in progress. To provide

exclusive access for a user, you can program privacy on a line, in which case,

only one person at a time can use the line. (This does not apply to target lines.)

You can program some lines to make a call private automatically.

Do not disturb (DND)

Forward your calls to a designated prime telephone, when there is no other

telephone assigned with the line. An internal caller receives a display

indicating that the telephone has Do Not Disturb active. They can either call

back, or use the Priority call feature to override the feature.

Intrusion controls

If your system is part of a private network that uses the Meridian call attendant

on a centralized voice mail system, the attendant can use the break-in feature

to interrupt a call, regardless of any other settings on your line. The exception

is if you have a higher intrusion priority than the attendant. If this is the

situation, the attendant is forced to camp the call at your telephone, or redirect

the call elsewhere in the system.

This feature is set on a per-telephone basis.

Call hold features

After you answer a call, you can transfer the call, look up some information, or

answer another call. Use the Hold feature to place a call on hold.

Call hold

Place a call on hold by pressing HOLD.

If you have system wide call appearance (SWCA) keys defined, this can also

place the call on a SWCA key, and allow others to answer the call. Refer to the

SWCA section for more details.

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Avaya Business Communication Manager 5.0 - Configuration - Devices Instrukcja Użytkownika Strona 21