
156 System-wide call appearance configuration
Nortel Business Communication Manager 5.0
Configuration — Devices
NN40170-500 02.04 Standard
August 2009
Copyright © 2009 Nortel Networks
3 Enter a SWCA code (FEATURE *521 to FEATURE *536).
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Assigning a received call to a SWCA key
Your system administrator can tell you how your system works. The system
may be programmed in one of the following ways:
• An incoming call automatically assigns to a free SWCA key when the call is
answered.
— To park the call, press the SWCA key a second time.
— Answering a second call: The original call is automatically parked on a free
SWCA key.
For this instance to occur, your system must be set for Full Autohold
(FEATURE 73),
• You press a free SWCA key to park the call to that key.
• When you press HOLD, the call parks on a free SWCA key.
You also can perform one of the following steps to park the call:
• While the call is active, enter the SWCA code that corresponds to the key
where you want to park the call. Refer to “To add SWCA keys to your
telephone” on page 298.
• While the call is active, enter FEATURE *520 to search for the next available
SWCA code (assigned to your telephone).
— If the system finds an available code, the call is associated with the code.
Press HOLD or the assigned SWCA key to park the call.
— If no code is available, the call remains active on your line only. Put the call
on hold until a SWCA key becomes available.
— If the call was already associated with a SWCA code (for the duration of the
call), the call is reparked on that code.
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