Avaya Business Communication Manager 5.0 - Configuration - Devices Instrukcja Użytkownika Pobierz pdf (Strona 157)

System-wide call appearance configuration 157

Nortel Business Communication Manager 5.0

Configuration — Devices

NN40170-500 02.04 Standard

August 2009

Retrieving a call from a SWCA key

If you are not sure which call to retrieve, you can use one of the following

codes to find the longest parked call or the most recently parked call:

• FEATURE *537 retrieves the oldest SWCA call. The indicator on all

telephones in the group becomes solid, indicating an active call.

• FEATURE *538 retrieves the most recent SWCA call. The indicator on all

telephones in the group becomes solid, indicating an active call.

Note: These codes only work for telephones that have SWCA keys defined,

and the system only searches across the range of codes that are assigned for

that telephone.

Conferencing a call parked on a SWCA key

If a conference call is created from two SWCA-associated calls, and then a

transfer occurs by the conference master releasing the call, the call is

associated to only the currently associated SWCA keys (if any) on the slaves.

If a conference call is created from two SWCA-associated external calls, and

then a transfer occurs by the conference master releasing the call, the

remaining call between the lines and trunks are not be associated with any

SWCA key.

Prerequisites

• A conference call cannot be parked on a SWCA key.

• You cannot conference a call that is parked on a SWCA key until it is

unparked.

Procedure steps

Step Action

1 Press the SWCA key to unpark the call.

2 Press HOLD.

3 Press FEATURE 3 to create the conference.

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Avaya Business Communication Manager 5.0 - Configuration - Devices Instrukcja Użytkownika Strona 157