Avaya Configuring and Troubleshooting Bay Dial VPN (DVS) Networks Instrukcja Użytkownika Strona 149

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Troubleshooting
303509-A Rev 00 C-5
4.
Are you using a workaround to prevent the symptoms from occurring? If
so, what?
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Considering the workaround you are using may help you isolate the problem.
5.
What end stations are involved?
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Identifying the end stations involved can help you to determine the scope of
the problem.
6.
Research and consider the following additional causes:
Traffic congestion
Examine the statistics and the log to check for traffic congestion. If you
determine that traffic congestion is the problem, consider redistributing
traffic to relieve the congestion.
A software anomaly
Check the Release Notes and Known Anomalies for the software you are
using for possible solutions to your problem.
7.
Look at the LEDs on the front and rear panels, and refer to the event log
and MIB statistics to answer the following questions. Tab le C-1 lists
symptoms, likely causes, and where to look for more specific information.
Refer to the LED section of the hardware manual associated with the device to
diagnose the problem. Troubleshooting Routers, Managing Remote Access
Concentrators Using Command Line Interfaces, and BaySecure Access
Control Administration Guide describe the troubleshooting tools in detail.
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