Avaya ipView Software Wallboard Instrukcja Użytkownika Pobierz pdf (Strona 6)

nstalling ipView

ipView Software Wallboard 2.0 SUOG Issue 01 (1)

Installing ipView

Installation of the ipView Software Wallboard

You can install the ipView SoftBoard onto any PC Desktop that is connected via the network to

the Nortel Networks Reporting for Call Center Master Client PC, with the TCP/IP protocol.

Note that you can have the ipView SoftBoard operating in UK English, US English, French,

Canadian French, Spanish, Latin American Spanish, Italian, German, Dutch, Brazilian

Portuguese, Danish, Norwegian or Swedish.

It does not have to operate in the same language as the Nortel Networks Reporting for Call

Center.

This allows you to install different language versions of the ipView SoftBoard amongst your Call

Center Agents.

To install the ipView SoftBoard onto an Agent desktop, go to the Agent PC and perform the

following steps.

Installing Nortel Networks ipView Software Wallboard

1. Exit any Windows programs that are running.

2. Start your internet Browser (such as Internet Explorer or Netscape), and use it to connect

to Port 6800 on the Business Communications Manager. Do this by entering into the

browser Address Bar the IP Address of the Business Communications Manager and the

Port number, in the following format: http://10.10.10.1:6800. (Remember to substitute

the IP Address of your Business Communications Manager for the 10.10.10.1 shown in

the example above.)

3. Nortel Networks Unified Manager page will appear in the browser.

4. Click on the Install Clients link.

5. The Install Clients page will appear in the browser. In the Call Center Applications: list,

click on the ipView Client link.

6. A new page will appear displaying an ipView Client button . Click on the web link to

download ipView.

7. Click on the Install ipView button.

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Avaya ipView Software Wallboard Instrukcja Użytkownika Strona 6