
Using ipView 11
Issue 01 (1) ipView Software Wallboard 2.0 SUOG
Short View
When you first start to use ipView, the parameters will be displayed as two-letter abbreviations
known as Short View.
Diagram 2: Typical ipView Display.
To better understand what the abbreviations represent, point to one of the abbreviations and you
will see a tool tip. See Diagram 3.
Diagram 3: Short View With a Tool Tip
If the System Manager of the Nortel Networks Reporting for Call Center has set a threshold for
any of the parameters being displayed on your copy of ipView and one of those parameters
exceeds that threshold, the parameter value will be displayed in blinking red.
In Diagram 4, a call has waited in the Queue for a period of time in excess of the threshold set by
the System Manager.
The Parameter is said to be in the alarm state.
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