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114074 Rev. A A-1
Appendix A
Troubleshooting Network Boot Problems
Use the information in the following sections of this appendix to resolve problems
directly related to startup and connectivity with remote routers.
• Solving Startup Problems
• Identifying Remote Connectivity Problems
• Resolving Connectivity Problems
• Maintaining the Router Software
Solving Startup Problems
This section helps you isolate and solve the four most common router startup
problems. Refer to the appropriate section:
• Router Fails to Get IP Address
• Router Fails to Netboot
• Router Fails to Perform Directed Netboot
• Router Netboots, but Fails to Load Applications
Note: For most troubleshooting information, see Troubleshooting Routers.
- Connecting BayStack 1
- AN and ANH Systems 1
- Bay Networks Software License 3
- Contents 5
- 114074 Rev. A vii 7
- 114074 Rev. A ix 9
- 114074 Rev. A 10
- 114074 Rev. A xi 11
- 114074 Rev. A xiii 13
- About This Guide 15
- Before You Begin 16
- Conventions 17
- Acronyms 18
- 114074 Rev. A xix 19
- 114074 Rev. A xxi 21
- Bay Networks Customer Service 22
- World Wide Web 23
- Customer Service FTP 23
- Support Source CD 24
- CompuServe 24
- InfoFACTS 25
- How to Get Help 25
- Chapter 1 27
- 1-2 114074 Rev. A 28
- ANH Models 29
- 1-4 114074 Rev. A 30
- Access Node Software 31
- Software Management Tools 32
- Router Software 32
- Boot Configuration Options 33
- 1-8 114074 Rev. A 34
- The Boot Process 36
- 114074 Rev. A 1-11 37
- CAN0001A 38
- 114074 Rev. A 1-13 39
- 114074 Rev. A 1-15 41
- Local Boot 42
- CAN0006A 43
- Chapter 2 45
- EZ-Install 46
- Booting the Router Routinely 47
- Directed Netboot 48
- Completing a Startup Option 49
- 114074 Rev. A 2-7 51
- 2-10 114074 Rev. A 54
- Chapter 3 55
- Setting Up a UNIX Boot Server 55
- Setting Up BOOTP Sockets 56
- Setting Up BOOTPD to Run 57
- 3-6 114074 Rev. A 60
- 3-8 114074 Rev. A 62
- Setting Up a TFTP Server 63
- The examples in 64
- 114074 Rev. A 3-11 65
- 3-12 114074 Rev. A 66
- What to Do Next 67
- Chapter 4 69
- Configuring Network Booting 69
- Creating Configuration Files 70
- Preparing an Image 71
- Configuring Network Booting 75
- 4-8 114074 Rev. A 76
- 2. Click on Add 76
- Click on OK 77
- (Figure 4-4) 77
- 79
- 80
- CAN0007A 82
- 114074 Rev. A 4-15 83
- 4-16 114074 Rev. A 84
- 114074 Rev. A 4-17 85
- 4-18 114074 Rev. A 86
- 1. Click on Client I/F 87
- Chapter 5 91
- Network Boot Client 91
- <TFTP host> 92
- (continued) 92
- <TFTP 93
- (continued) 93
- <interface> 94
- <next 94
- <interface> 95
- <IP address> 95
- <subnet mask> 95
- <next hop 95
- 114074 Rev. A 5-8 98
- Chapter 6 99
- 101
- 6-4 114074 Rev. A 102
- 114074 Rev. A 6-5 103
- 6-6 114074 Rev. A 104
- About the N11 DCM 105
- 6-8 114074 Rev. A 106
- Ethernet Statistics Group 107
- Host Group 107
- HostTopN Group 108
- Matrix Group 108
- Filter Group 108
- Packet Capture Group 108
- Enabling the DCM 109
- 111
- 112
- 112
- 113
- 113
- 114
- 114074 Rev. A 6-19 117
- 2. Click on OK 119
- RMON Implementation Notes 121
- RMON Interoperability Issues 121
- 6-24 114074 Rev. A 122
- 114074 Rev. A 6-25 123
- 6-26 114074 Rev. A 124
- 114074 Rev. A 6-27 125
- 6-28 114074 Rev. A 126
- 114074 Rev. A 6-29 127
- Appendix A 129
- Router Fails to Netboot 131
- 114074 Rev. A A-5 133
- <connector> 135
- 114074 Rev. A A-9 137
- Displaying Parameter Settings 138
- 114074 Rev. A A-11 139
- Debugging the BOOTP Server 140
- Table A-1. BOOTP Messages 141
- <IP_address> 143
- Upgrading the Software Image 145
- Restoring a Local File System 145
- Appendix B 147
- Global Information Worksheet 149
- Router Protocol Worksheets 151
- OSPF Worksheet 152
- Wide-Area Protocol Worksheets 154
- Frame Relay Worksheet 155
- PPP Standard Worksheet 156
- CAN0008A 160
- Appendix C 161
- Implementation Notes 161
- C-2 114074 Rev. A 162
- Network Configuration Options 163
- Configuring a Single ANH 164
- 114074 Rev. A C-5 165
- Configuring Multiple Hubs 166
- CAN0010A 167
- C-8 114074 Rev. A 168
- CAN0011A 169
- CAN0012A 170
- 114074 Rev. A Index-1 171
- 114074 Rev. A Index-3 173
- 114074 Rev. A Index-5 175
- 114074 Rev. A Index-7 177
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