
Chapter 2 Setting up Digital Networking 19
CallPilot Message Networking Set Up and Operation Guide
To check that BCM is not configured to use DNS
1 Start Element Manager.
2 On the Configuration tab, choose the Data Services folder.
The system tasks appear.
3 Choose the DNS task.
The Domain Name Service tab appears.
4 Ensure that the Enable DNS box is not selected.
5 Ensure that the Primary (& Sec.) Server IP Addr field is empty. If it is not, delete any
entries.
To check that a Host Name is entered on the BCM
1 Start Element Manager.
2 On the Configuration tab, choose the System folder.
The system tasks appear.
3 Choose the Identification task.
The System Identification tab appears.
4 Enter a system name in the System Name box, if one is not entered.
A system name can be any name (for example, myCompany).
To change your local CallPilot Host name or IP address
1 Make the change to the host name or IP address first.
2 Create a hosts file, making sure that the new host name is the first entry in the hosts file.
3 FTP the hosts file to your CallPilot’s 7.0/ST directory. You must FTP the file using the ASCII
format, NOT binary. If you use binary the hosts file will not work. The FTP login and
password for CallPilot are as follows:
• FTP user ID: tas
• FTP password: apo A-IV
4 Reboot CallPilot for the new settings to take effect.
Note: Ensure the BCM is using a static IP address and DHCP is disabled.
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