Avaya CallPilot 2.5 Unified Messaging Podręcznik Użytkownika Pobierz pdf (Strona 35)

1 In a new CallPilot message, click To… .

2 In the Show names list, select CallPilot Address Book, Personal Address

Book or Outlook Address Book - Contacts..

3 Select the name of the recipient or distribution list.

4 Click To ->. You can select one or more addresses, clicking To -> after each one.

5 Click OK to return to the new CallPilot message once the recipients have been

chosen.

E-mail addresses versus Fax/Telephone numbers

The CallPilot Desktop client will always attempt to find a CallPilot or MS Exchange

Server address when sending a message to a recipient. Using either a CallPilot or MS

Exchange Server address is the safest mechanism for message transmission, since it

guarantees the entire message can be sent and requires no user interaction. However,

if a CallPilot or MS Exchange Server address cannot be found, the desktop client

determines the message data type (voice, TIF, and/or text) and takes one of the

following actions:

Mixed Media messages

If mixed media is detected (voice/TIF or voice/text; note that TIF/text is not considered

mixed media), the message will be sent to the recipient's e-mail address. If an e-mail

address cannot be found, a Non-Delivery Notification (NDN) is generated for that

recipient. The desktop client cannot send mixed media messages to a telephone or fax

number.

Single Media messages

If voice only or tif/text only data is detected, the desktop client scans the recipient for an

e-mail address and telephone/fax numbers. The desktop client scans for telephone

numbers if the data is voice only or for fax numbers if the data is tif/text only.

If an e-mail address is found without telephone/fax numbers, the message will be sent

without additional user interaction. If neither an e-mail address nor a telephone/fax

number can be found, an NDN is generated.

If a telephone or fax number is found, the CallPilot Recipient dialog box is displayed and

you will be prompted to pick the final destination. You must modify the selected number

in the Verify number field to ensure proper delivery. You can also pick an e-mail

address (if available), but cannot modify it.

Validating Telephone and Fax Numbers

The original telephone or fax number may contain any alphanumeric character. This

includes special dialing prefixes such as + for international numbers or abbreviations

such as ESN to denote internal calls. However, you must modify the selected number in

the Verify number field of the CallPilot Recipient dialog box to ensure proper delivery.

The modified number can only contain the following alphanumeric characters:

Numeric characters 0123456789

Numeric Delimiters ( ) -

Pause characters Pp,

Octothorpe #

1 2 ... 30 31 32 33 34 35 36 37 38 39 40 ... 48 49

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Avaya CallPilot 2.5 Unified Messaging Podręcznik Użytkownika Strona 35