Avaya BCM 2.5 Call Detail Recording System Podręcznik Użytkownika Pobierz pdf (Strona 27)

Chapter 2 Configuring Call Detail Recording 27

Call Detail Recording System Administration Guide

Using Account Codes

You can associate Account Codes with any incoming or outgoing calls. To assign an Account Code

from any Business Communications Manager telephone, enter the Feature Code (F9--) followed

by the account number.

You can enter an Account Code any time during a call. However, you cannot enter the Account

Code when a call is on hold or when a configuration session is in progress.

The Report Options

When you click on the Report options key in the Comprehensive window (see Figure 1), the

window shown in Figure 5 appears. Refer to “The Report Options window” on page 27.

Figure 5 The Report Options window

Table 4 shows the parameters you can configure using the Report options window. Refer to

“Report Options parameters” on page 28.

1552 Monique

53 Modern Ways Limited

100 Long distance

Note: Remember to provide your colleagues with the Call Detail Recording

Feature Codes and the Account Code list.

Table 3 Sample Account Codes

Account code Description

1 2 ... 22 23 24 25 26 27 28 29 30 31 32 ... 75 76

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Avaya BCM 2.5 Call Detail Recording System Podręcznik Użytkownika Strona 27