Avaya BCM 2.5 Call Detail Recording System Podręcznik Użytkownika Pobierz pdf (Strona 24)

24 Chapter 2 Configuring Call Detail Recording

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To assign or change Report Parameters:

1 Click the Report Parameters key.

The Report Parameters window opens.

2 In the Format list box, select SL-1.

3 In the Report Type list box, select Standard or CLID.

Norstar reports

Use the Norstar report format for more detailed and concise call reports.

Assign the Norstar report type

From the Report Parameters window, you can assign the Norstar report type as Standard, CLID,

Real Time or All.

To assign or change Report Parameters:

1 Click the Report Parameters key.

The Report Parameters window opens.

2 In the Format list box, select Norstar.

3 In the Report Type list box, select Standard, CLID, Real Time or All.

Report Language

If your Business Communications Manager server supports other languages, select either English

or one of the alternate languages. The Report Language default is English.

To assign or change the Report Language:

1 Click the Report Parameters key.

The Report Language window opens.

2 From the Report Language list box, select English or an alternate language.

Note: Call Detail Recording reports only the CLID Information for lines that are

capable of delivering CLID. Calls on non-CLID capable lines are reported in SL-1

Standard report format.

Note: For more information about Norstar reports, refer to “Norstar reports” on

page 44.

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Avaya BCM 2.5 Call Detail Recording System Podręcznik Użytkownika Strona 24