
Web Applications
138 4600 Series IP Telephones Application Programmer Interface (API) Guide
Possible reasons for search failure and the resulting messages displayed on the Trouble screen
follow in Table 13
.
Table 13: Search Failure Causes and Corresponding Trouble Screen
Error Messages
Cause of
Search Failure
LDAP
Result Code
Trouble
Screen Message
N/A.
The corresponding LDAP Result Code
represents a successful search.
0 No message
displayed. The search
was successful.
Operations/Protocol error. 1, 2 Operations/
Protocol error.
Server-generated timeout. 3 Server timed out.
More than 96 entries match the Search
criteria.
4 Size limit
exceeded.
Various unexpected errors.
You should never receive these result codes.
5, 6, 10, 11, 12, 13,
14, 18, 19, 20, 21,
34, 36, 54, 64, 65,
66, 67, 68, 69, 71
Invalid
response.
Authentication not accepted. 7, 8, 48, 49, 50, 53 Authentication
error.
Telephone Number not recognized. 16, 17 Telephone Number
not recognized.
Object not found. 32 No results found.
Server responds with “null” as data. N/A No results found.
Server not available. 51, 52 Server not
available.
Other, unspecified failure. 80 An unknown
problem has
occurred.
If any of these system values are null (except
DIRUSERID and DIRSRVRPWD, which are
optional and might remain null), and the user
tries to access the Directory application, the
endpoint receives a Trouble Screen.
N/A Insufficient
Administrative
Information.
The Directory server does not respond at all
within an administrable amount of seconds.
The default is 10 seconds.
N/A Unable to contact
server.
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