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Chapter 3 Administering Interactive Voice Response 43

Interactive Voice Response Installation and Configuration Guide

Creating Interactive Voice Response logs

You can use the Report a Problem Wizard to collect logs for an Interactive Voice Response

problem.

To create Interactive Voice Response logs

1 Log on to Unified Manager.

2 Click the Maintenance button.

3 Enter your system administrator user name and password and click the OK button.

The Maintenance and Support page appears.

4 In the left frame, click the Archlog Explorer link.

The Scheduled Events Manager window appears.

5 Click the Report-a-Problem Wizard link.

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