Avaya IVR Przewodnik Konfiguracji Strona 23
- Strona / 62
- Spis treści
- ROZWIĄZYWANIE PROBLEMÓW
- BOOKMARKI
Oceniono. / 5. Na podstawie oceny klientów
Chapter 2 Installing Interactive Voice Response 23
Interactive Voice Response Installation and Configuration Guide
3 Open WordPad and edit the vpshosts file in %VPSHOME%\common\etc. At the bottom of the
file add the node number of the Business Communications Manager to be monitored, the name
of the Business Communications Manager (the default name is NEEDSNEWNAME, and
VPS.
For example, if I want my PeriView workstation to monitor my three Interactive Voice
Response Business Communications Manager systems, I add these entries at the end of the
vpshosts file:
•1 BCM1 vps
•2 BCM2 vps
•3 BCM3 vps
9. Add IP information for the Business Communication Managers to the HOSTS
file
For all BCM names which cannot be resolved with DNS, update the HOSTS file.
1 On the workstation where you are installing PeriView, locate the HOSTS file in the folder
C:\Winnt\System32\drivers\etc.
2 To make sure the HOSTS file is not read-only:
• Right-click the HOSTS file and click Properties.
• Clear the READ-ONLY box if it is selected.
3 Edit c:\winnt\system32\drivers\etc\HOSTS using Notepad: add the IP address and the BCM
name for each BCM to be administered by this PeriView workstation (except the BCM names
which can be resolved with DNS) at the end of the Hosts file.
For example, if PeriView needs to administer BCM1, BCM2 and BCM3, the BCM1 IP
address can be obtained from a DNS server, but BCM2 and BCM3 cannot. Therefore the hosts
file should have these entries:
127.0.0.0 loopback
47.10.10.10 BCM2
47.10.10.20 BCM3
4 Save the changes and close the file.
Note: Do this procedure only if the Business Communications Manager names that are to
be administered by this PeriView workstation cannot be resolved with DNS.
- Interactive Voice Response 1
- Contents 3
- 4 Contents 4
- Chapter 1 5
- How to get help 7
- Chapter 2 9
- P0606198 02 10
- To change the node number 13
- About Installing PeriView 14
- To install PeriView 15
- To install XVision 19
- To add compiled fonts 21
- To set up TCP/IP transport 21
- VPSHOSTS file 22
- • Oracle (native and ODBC) 28
- • Sybase (native and ODBC) 28
- • DB2 (native and ODBC) 28
- • MS Access (ODBC) 28
- Configuring host access 29
- Chapter 3 45
- 7 Click either the: 50
- Uninstalling PeriView 52
- Creating reports 55
- Chapter 4 57
- Troubleshooting 57
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