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14 Chapter 2 Installing Interactive Voice Response

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About Installing PeriView

PeriView is the Interactive Voice Response administrative client. You use PeriView to administer

Interactive Voice Response scripts on Business Communications Manager. Before you can use

PeriView, you must install it on a client computer.

Before you install PeriView

• Make sure you install PeriView on a Windows NT PC. PeriView can be installed on Windows

NT only.

• Make sure you have administrative privileges so that you can install services and update

environment settings.

• Remove any versions of Perl currently installed on the workstation. PeriView uses a version of

Perl specifically designed to work with PeriView. You must remove any other versions of Perl

due to potential incompatibility with PeriView.

• Quit all active applications and Nortel Networks or Periphonics services.

• If Windows NT Service Pack 6A is already installed on your system and you are running the

Windows Desktop Update option (Active Desktop), deactivate this option. See the Windows

NT online help for instructions. Active Desktop affects color renditions in PeriView.

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