Avaya VoIP Monitoring Manager Reference Release 3.0 Instrukcja Użytkownika Pobierz pdf (Strona 77)

How to... (Client)

View Sessions in a Report

As a single phone call could include several sessions (e.g. if the call was shuffled, conferenced,

transferred and for the initial dial tone) you can view both endpoints involved in the session in a

single report. The reports display the parent endpoint involved in the session in the top part with

the child endpoint in the bottom part of the report. By displaying in this manner you can view both

endpoints at the same time and compare the QoS information.

To View Sessions in a Report

1. Run a Search. The Results List updates.

2. In the Results List, expand the parent endpoint by clicking the icon positioned in the

far left column. The child endpoints display in a sub list.

3. Select a child endpoint. The Report button becomes available.

4. Click Report. A Summary Session Report displays showing the parent endpoint with

another report below showing the child endpoint involved in the session. To view the

Detailed Session Report, click the Detailed Report tab or click the Session Properties

tab.

See Also

About Session Properties

About Detailed Reports and Summary Reports

Interpreting the Values Using Detailed Reports and Summary Reports

Export Data (Client)

Export Result List

You can export the data in the results list to a comma separated value (csv) file.

The exported data contains records for every endpoint and every session that is displayed in

VoIP Monitoring Manager. Opening or closing session folders (to show or hide the endpoints)

does not affect the data that is exported.

You can open this file in most database and spreadsheet programs such as Microsoft Excel.

Exporting the data to a spreadsheet enables you to manipulate the data so you can create your

own reports. Click this link to see an example (Adobe Acrobat 5 or later required – the page has

been split into three because of its width). You can use the sorting, counting and calculation

features of Microsoft Excel to create your own reports from this raw data.

The data exported is divided into 3 tables:

 Session Table

 Time-varying Data Table

 Trace Route Table

1 2 ... 72 73 74 75 76 77 78 79 80 81 82 ... 141 142

Brak uwag

Avaya VoIP Monitoring Manager Reference Release 3.0 Instrukcja Użytkownika Strona 77