Avaya MultiVantage Configuration Manager Release 1.1 Przewodnik Konfiguracji Pobierz pdf (Strona 12)

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12 Avaya MultiVantage™ Configuration Manager Installation and Configuration

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The TSO provides support for Configuration Manager to client

teams, field technicians, and customers. The TSO will bill

customers for support on a time and materials basis if the following

conditions exist:

• Customers do not have a current maintenance agreement

• Customers do not procure and install the required systems

and software as defined in the VisAbility Management Suite

Services Support Plan

• Customers request support that is outside the purchase

agreement

The TSO does not support hardware or software that customers

purchase from third-party vendors.

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The Network Management Software Systems Support (NMSSS)

group in Tampa Bay answers customer calls about applications in

the VisAbility Management Suite. NMSSS will either answer your

questions directly or connect you with an associate who can

answer questions about your application.

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You may find the following contact information helpful at various

times during the process of installing and setting up this product

This information was accurate at the time this book went to press.

We update this information with each new release of

Configuration Manager.

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Avaya MultiVantage Configuration Manager Release 1.1 Przewodnik Konfiguracji Strona 12