
PM; Reviewed:
SPOC 02/26/2013
Solution & Interoperability Test Lab Application Notes
©2013 Avaya Inc. All Rights Reserved.
10.2. Verify Avaya Aura® Messaging
10.2.1. Verify no answer call
Make a call from a Avaya BCM endpoint to another Avaya BCM endpoint and verify that the
call covers to Messaging upon no answer. Leave a voice message. Verify that the MWI light of
the called phone turns on. From the receiving Avaya BCM endpoint, dial the Messaging access
number to retrieve the message. Verify that the Messaging system identifies the Avaya BCM
endpoint and that the voice message can be retrieved. Verify that the MWI light turns off.
Log into the Messaging System Management Interface (SMI) and go to Administration
Messaging. In the left panel, under Logs select User Activity. In the right panel fill in the
following:
Under User Activity Log:
Mailbox Number Enter the BCM extension that received the voicemail.
Start Date Enter an appropriate start date and time.
End Date Enter an appropriate end date and time.
Click Display button and verify that a listing of the detailed activities is displayed into the
bottom portion of the right hand pane. Verify that there is an entry showing the message left by a
subscriber (in this case 22234). Also verify that there is an entry showing the message being
retrieved.
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