Avaya BCM450 Przewodnik Konfiguracji Pobierz pdf (Strona 27)

AT&T IP Flexible Reach

Nortel BCM450 Release 1.0 SIP Configuration Guide

*Nortel, Nortel Networks, Nortel (Logo), the Globemark, CS1000 are trademarks of Nortel Networks.

Issue 0.4 Page 27 of 33

5 Troubleshooting

This section provides some tips about troubleshooting problems

5.1 System Monitoring with BCM Monitor

A valuable application for performance monitoring is the BCM Monitor. It allows

the BCM administrator to see the current status of various parts of the BCM

system. Statistical information is provided on system throughput and other

performance-related information, including system CPU usage (graph or table

format) and memory usage (graph or table format).

If a performance display is active, it is automatically updated with real-time

performance information in user-selectable time increments.

The focus of the real-time monitoring capabilities is:

• Overall system status

• Utilization of resources on the Media Services Card (e.g. signaling channel

usage)

• Operation of telephony applications (e.g., Messaging, Call Center, etc.).

• IP telephony activity

• D-channel monitoring for PRI, BRI and VoIP trunks

Figure 20: System Monitoring Example

The BCM Monitor application can be downloaded to an administrator’s PC from

the BCM and pointed at a specific BCM’s IP address for monitoring. Multiple

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