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1-800-4 NORTEL
www.nortelnetworks.com
© 2000 Nortel Networks
P0911590 Issue 02
Enterprise Edge 2.0
IP Telephony
Configuration Guide
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Strona 1 - Configuration Guide

1-800-4 NORTELwww.nortelnetworks.com© 2000 Nortel NetworksP0911590 Issue 02Enterprise Edge 2.0IP TelephonyConfiguration Guide

Strona 2

10 OverviewEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02Network Quality of ServiceEnterprise Edge VoIP Gateway uses a metho

Strona 3 - Contents

Overview 11P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideThe VoIP Gateway monitoring function can take about 3 mins to respo

Strona 4 - 4 Contents

12 OverviewEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02Network Performance UtilitiesThere are two common network utilities

Strona 5 - Contents 5

Overview 13P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideAll gateways in the intranet must use the same codec types. Each ga

Strona 6 - 6 Contents

14 OverviewEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02Jitter bufferA major cause to reduced voice quality is IP network p

Strona 7 - Overview

P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideEngineering guidelinesThe engineering guidelines address the design of an IP tru

Strona 8 - System Functions

16 Engineering guidelinesEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02Correct design procedures and rules are a must if a co

Strona 9 - Dialing plan support

Engineering guidelines 17P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideFigure 1 IP Telephony network engineering process show

Strona 10 - Network Quality of Service

18 Engineering guidelinesEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02Table 1 LAN and WAN IP bandwidth usage per Enterprise

Strona 11 - Overview 11

Engineering guidelines 19P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideWhen a user at DN-A calls DN-C, the IP addresses in th

Strona 13 - Echo cancellation

20 Engineering guidelinesEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02LAN engineering Engineering the network for worst case

Strona 14 - Jitter buffer

Engineering guidelines 21P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideFor more information about silence compression and fax

Strona 15 - Engineering guidelines

22 Engineering guidelinesEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02With Table 2 LAN and WAN IP bandwidth usage per Enterp

Strona 16 - 16 Engineering guidelines

Engineering guidelines 23P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideDetermining WAN link resourcesFor most installations,

Strona 17 - Engineering guidelines 17

24 Engineering guidelinesEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02Determining network loading caused by IP telephony tra

Strona 18 - Multiple network interfaces

Engineering guidelines 25P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideTable 3 Link capacitySome network management systems h

Strona 19 - Method 2

26 Engineering guidelinesEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02Setting QoSThe users of corporate voice and data servi

Strona 20 - LAN engineering

Engineering guidelines 27P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideThe settings in Table 4 indicate the quality of voice

Strona 21

28 Engineering guidelinesEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02The file can be analyzed by the administrator using sp

Strona 22 - WAN engineering

Engineering guidelines 29P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideTable 6 Computed load of voice traffic per linkAdjusti

Strona 23 - Link utilization

Contents 3P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideContentsChapter 1 Overview 7About this document 8System Functions

Strona 24 - 24 Engineering guidelines

30 Engineering guidelinesEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02Program a script to run the Ping program during intran

Strona 25

Engineering guidelines 31P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideIf QoS levels of some or all routes fall short of bein

Strona 26 - Setting QoS

32 Engineering guidelinesEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02Queuing delayThe queuing delay is the time it takes fo

Strona 27 - Measuring Intranet QoS

Engineering guidelines 33P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration Guiderouter1 to router4 instead of having the call routed f

Strona 28 - Recording routes

34 Engineering guidelinesEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02Saturation refers to too many packets on the intranet.

Strona 29 - Measurement procedure

Engineering guidelines 35P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideTraffic mixThis section describes what QoS mechanisms

Strona 30

36 Engineering guidelinesEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02utilization. When received, the WAN link marks the H.3

Strona 31 - Further network analysis

Engineering guidelines 37P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideIP telephony settingsCodec typesThe term codec refers

Strona 32 - Reducing hop count

38 Engineering guidelinesEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02The G.723.1 codec uses a different compression method

Strona 33 - Engineering guidelines 33

Engineering guidelines 39P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideFigure 5 Silence compressionTo provide a more natural

Strona 34 - Routing issues

4 ContentsEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02Components of delay 31Reduce link delay 32Reducing hop count 32

Strona 35 - TCP traffic behavior

40 Engineering guidelinesEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02Echo cancellationWhen a two-wire telephone cable conne

Strona 36 - Implementing the network

Engineering guidelines 41P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideWhen a voice packet is delayed and does not arrive at

Strona 37 - IP telephony settings

42 Engineering guidelinesEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02• Interoperability with other IP gateways. A terminati

Strona 38

Engineering guidelines 43P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideSet the Tx and Rx thresholds (MOS numbers) for the rem

Strona 39 - Figure 5 Silence compression

44 Engineering guidelinesEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02Private network calls are done by dialing a 4-digit pr

Strona 40

Engineering guidelines 45P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideTable 9 Private and public network routing (West End t

Strona 41

46 Engineering guidelinesEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02In this example, outgoing public network calls dialed

Strona 42 - Fallback threshold

Engineering guidelines 47P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideSee the gatekeeper’s software documentation for inform

Strona 43 - Dialing plan

48 Engineering guidelinesEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02Users at both locations access the public network by d

Strona 44 - 44 Engineering guidelines

Engineering guidelines 49P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideTable 10 Private and public network routing (Toronto t

Strona 45

Contents 5P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideQuality of Service Status 69Using the QoS Monitor pull-down View me

Strona 46

50 Engineering guidelinesEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02To Public Network:Services/Routing Service Destination

Strona 47 - Engineering guidelines 47

Engineering guidelines 51P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideThe impact on the configuration on each node are:• eac

Strona 48 - Figure 8 Toll bypass

52 Engineering guidelinesEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02Program Remote Packages so that the IP trunks in Pool

Strona 49 - Setting

Engineering guidelines 53P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideWhen operating IP telephony services, a customer’s org

Strona 50

54 Engineering guidelinesEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02At the end of the month, the administrator can analyze

Strona 51

P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideEngineering checklistHow do you determine if you have enough available bandwidth

Strona 52 - 52 Engineering guidelines

56 Engineering checklistEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02

Strona 53 - Intranet QoS monitoring

P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideInstallation Before configuration of the Enterprise Edge IP Telephony install th

Strona 54 - User feedback

58 InstallationEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02— Enter the fax jitter buffer value.— Enter the local gateway IP

Strona 55 - Engineering checklist

Installation 59P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration Guide• Select the VoIP Gateway radio button.— Configure IP address fo

Strona 56 - 56 Engineering checklist

6 ContentsEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02

Strona 57 - Installation

60 InstallationEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02Fallback to normal circuit-switched services configurationIf the

Strona 58 - Configuring a remote gateway

P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideConfigurationEnterprise Edge VoIP Gateway uses a menu-driven interface for oper

Strona 59 - Installation 59

62 ConfigurationEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02User Interface OverviewUse the following steps to modify an en

Strona 60 - 60 Installation

Configuration 63P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideFigure 15 Sample dialog box - sample display - new screen cap

Strona 61 - Configuration

64 ConfigurationEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02Table 13 Sample Local Gateway ConfigurationThe Local Gateway C

Strona 62 - User Interface Overview

Configuration 65P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration Guide• The Call Signaling field displays the selected IP address co

Strona 63 - Local Gateway Configuration

66 ConfigurationEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02Table 14 Sample Remote Gateway ConfigurationThe Remote Gateway

Strona 64

Configuration 67P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideThe Modify Entry option allows the administrator to change the

Strona 65 - Remote Gateway Configuration

68 ConfigurationEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02With the fallback feature disabled, calls move across the IP t

Strona 66

P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideMaintenanceQuality of Service MonitorThe Quality of Service Monitor is a softwa

Strona 67 - Configuration 67

P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideOverviewThe Enterprise Edge VoIP Gateway reduces communication costs by routing

Strona 68 - 68 Configuration

70 MaintenanceEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02

Strona 69 - Maintenance

P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideInteroperabilityEnterprise Edge IP Telephony is compatible with the ITU-T H.323

Strona 70 - 70 Maintenance

72 InteroperabilityEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02Asymmetrical media channel negotiationBy default, the Enter

Strona 71 - Interoperability

P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideGlossaryBackbone A network’s major transmission path, handling high-volume, high

Strona 72 - No feedback busy station

74 GlossaryEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02ITU International Telecommunications Unionkbit/s kilobits per second

Strona 73 - Glossary

Enterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02Index 75IndexAalarms 69Aliasname field 65CCall Signaling 65changes to the intra

Strona 74

76 IndexEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02VVoice Jitter Buffer 64

Strona 75

8 OverviewEnterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02About this documentThis guide provides information about the Enterpr

Strona 76 - Voice Jitter Buffer

Overview 9P0911590 Issue 02 Enterprise Edge 2.0 IP Telephony Configuration GuideVoIP Gateway trunks, are supervised trunks with answer and disconnec

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