
Resources and Notices
Getting Help with the Installation
Avaya MultiSite Administration Configuration 11
July 2004
1 Resources and Notices
Avaya provides our customers with a variety of planning, consulting, and technical services. The sections
below briefly describe the resources and services that are available.
Client executives are your primary contact to obtain information and explore options to meet your
specific business needs.
Getting Help with the Installation
If you are located within the United States and you want help installing or setting up MultiSite
Administration, call your Avaya representative.
If you are located outside the United States, call your Avaya representative or distributor. Call at least 4
weeks before the date on which you want to install MultiSite Administration.
Avaya Technology and Consulting (ATAC)
ATAC works with client teams to develop detailed solutions for connectivity to Avaya media servers
running Communication Manager software. The ATAC also designs network configurations to support
MultiSite Administration.
Avaya Remote Network Integration Services (RNIS)
For this product, RNIS offers customers the following services:
• Verify platform readiness
• Remotely install MultiSite Administration
• Configure the network management server for each voice system to be managed by MultiSite
Administration
• Verify customer acceptance
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