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Chapter 12: CallPilot MWI configuration
This section describes the Call Pilot Message Waiting Indication (MWI) configuration for Avaya CS 1000
and Avaya CS 2100.
MWI for Avaya CS 1000
For CallPilot to send message waiting indicator (MWI) notifications to the mobile clients, you
must configure CallPilot with an alternate DN against the primary DN for the user. The alternate
DN must be equal to the UEXT target DN used to extend SIP calls to the mobile clients. The
format is:
<mobility prefix><Avaya 3100 MC - Client username>
Example: 888881234567
When CallPilot sends the Message Waiting Indicator (MWI) notification, the following series of
events occurs:
1. CallPilot sends the notification to the Avaya CS 1000.
2. The Avaya CS 1000 sends the notification (an unsolicited SIP message) to the SPS
and on to the Avaya 3100 Mobile Communicator Gateway.
3. The Avaya 3100 Mobile Communicator Gateway sends the MWI notification using
HTTP or HTTPS over the cellular data channel to the mobile client.
Important:
To support MWI for Avaya 3100 Mobile Communicator, you must enable the Premium
Service and NMS packages (175, 219). Refer to CallPilot documentation for details on when
these packages are required to be determined for your specific configuration.
Deployment Guide October 2010 127
- Deployment Guide 1
- Features 7
- Other changes 7
- New in this release 8
- Chapter 2: Introduction 9
- Introduction 10
- Planning and engineering 12
- Chapter 4: Planning 13
- Planning 14
- Security requirements 18
- High availability 20
- Capacity 22
- Chapter 5: Engineering 23
- Table 2: ECS ports 27
- Engineering 28
- Communicator 30
- Avaya CS 1000 and UDP 32
- Avaya CS 1000 with CDP 32
- SIP Trunk configuration 34
- Device Handoff configuration 35
- Trunk calculation: Method 1 38
- Trunk calculation: Method 2 39
- UEXT calculations 42
- Communicator features 42
- Call Detail Recording 44
- Direct outbound call 44
- Call-Me-First outbound call 44
- Incoming call 44
- Licensing requirements 48
- • Country Code 50
- • Area Code 50
- Parameter: Country Code 51
- Parameter: Area Code 51
- Mobility prefix 52
- Data access planning 53
- Service DN 53
- Universal Extensions 54
- Caller ID table 54
- Avaya 3100 MC - Client user 55
- Deployment planning 56
- Deployment work flow 58
- Communicator system baseline 59
- 1. Log on to Element Manager 61
- Deployment prerequisites 62
- Chapter 10: Avaya 3100 Mobile 63
- Preparation 65
- Installing the Linux base 67
- Installation 72
- Installation task flow 72
- Job aid: Admin shell access 73
- Commissioning 74
- Procedure job aid 76
- Rules that use the carat sign 82
- Figure 17: Gateway Actions 88
- Figure 18: System status tab 89
- Solution commissioning 92
- Configuring zones 97
- Configuring virtual routes 98
- Configuring virtual trunks 100
- Configuring ESN access codes 101
- Coordinated Dialing Plan 103
- Configuring a Handoff key 105
- Configuring a HOT P key 106
- 8. Verify the Local SIP Port 108
- 9. Type the SIP Domain Name 108
- Figure 25: SIP URI map 111
- Warm restart 112
- Cold restart 112
- Configuring NRS 112
- NRS Database 113
- Committing NRS Database 113
- Figure 28: Database switched 114
- Figure 29: Database committed 114
- Figure 30: NRS Server 115
- Figure 35: Gateway Endpoints 117
- Example: 3100MCG 118
- Adding a User Endpoint 119
- Figure 38: Add User Endpoint 120
- Figure 39: User Endpoints 121
- Communicator Gateway 122
- MWI for Avaya CS 1000 127
- CallPilot MWI configuration 128
- Validate deployment 130
- 1000 ECS deployment 132
- Navigation 135
- Upgrade work flow 136
- Release upgrade taskflow 137
- Prerequisites 140
- Upgrade fundamentals 146
- Upgrade commissioning 147
- Chapter 15: Maintenance 151
- Parameter Description 152
- Maintenance 152
- Chapter 16: Common procedures 155
- Variable definitions 156
- Administration Console 157
- Common procedures 158
- Linux base worksheet 163
- Table 19: Solution checklist 166
- Figure 53: Outgoing call flow 170
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