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Nortel Communication Server 1000DECT Messenger Installationand Commissioning — Book 1Release: 7.0Document Revision: 02.01www.nortel.comNN43120-301.

10 New in this releaseNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01 4 June 2010Copyright © 2

100 Install PC - Step 2 - Nortel DECT MessengerWhen setup is complete, the following figure appears.10 Follow the instructions in Setup Complete windo

Installing the DECT Messenger 101As a result of the installation procedure described in this chapter, adirectory C:\SOPHO Messenger@Net is created, wi

102 Install PC - Step 2 - Nortel DECT MessengerOnce a configuration is finalized, Nortel recommends you use the TaskManager module (Module - eTM) to l

General install - Installing Nortel DECT Messenger Templates 1033 Click Yes.The Software License Agreement window appears.4 Read the License Agreement

104 Install PC - Step 2 - Nortel DECT Messenger5 Click Next to continue.The Setup Complete window appears.6 When the setup is complete, click Finish.7

General install - Installing Nortel DECT Messenger Templates 105The C:\SOPHO Messenger@Net\Lnk window appears.10 Click Start > R4.0 SOPHO Messenger

106 Install PC - Step 2 - Nortel DECT MessengerFigure 7Messenger_CRF.MDB databaseUse the following procedure to activate a template.Procedure 25Activa

General install - Installing Nortel DECT Messenger Templates 1072 Highlight Messenger_CFG.MDB.3 Right click Copy.4 Navigate to directory C:\SOPHO Mess

108 Install PC - Step 2 - Nortel DECT MessengerNote: The database file Messenger_CFG.mdb may not bein use when you want to delete it, overwrite it, re

General install - Installing Nortel DECT Messenger Templates 109eESPAThe eESPA is configured for Messenger to be slave on address 2.Therefore, the rem

11.General - Install PCThis chapter provides information on “Installing DECT Messengercomponents” (page 12).Before you beginBefore installing the Nort

110 Install PC - Step 2 - Nortel DECT MessengerNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01

111.Install PC - Step 3 - NationalInstrumentsThis chapter provides information on the following subjects:•“Installing the FieldPoint Explorer software

112 Install PC - Step 3 - National Instruments2 Review the Welcome message, and continue with theinstallation.Click Next to continue.3 Accept the Lice

Installing the FieldPoint Explorer software 1135 Select the install location.Click Next to accept the default settings and continue with theinstallati

114 Install PC - Step 3 - National Instruments7 Begin copying files.Click Next to install the software.8 Acknowledge the completion of the installatio

Installing the FieldPoint Explorer software 1159 Open the FieldPoint Explorer folder.Find the shortcut FieldPoint 3.0 in the National Instrumentsgroup

116 Install PC - Step 3 - National InstrumentsThe FieldPoint Explorer window appears.--End--Installing DataSocket 4.0This is a program that is require

Installing DataSocket 4.0 1172 Read the Welcome information, and continue with theinstallation.Click Next to continue.3 Read and accept the License Ag

118 Install PC - Step 3 - National Instruments5 Select Features.Click Next to accept the default settings and continue with theinstallation.6 Begin co

Installing DataSocket 4.0 1197 Acknowledge the completion of the installation.Click Finish.8 Verify the shortcuts.Check the Start menu to ensure that

12 General - Install PCATTENTIONNortel recommends that you disable Windows Update to preventsystem reboots while applying updates. Do not install Inte

120 Install PC - Step 3 - National Instruments9 Verify the Program installation.You can access the DataSocket shortcuts in the NationalInstruments gro

Launching FieldPoint Explorer 121Launching FieldPoint ExplorerConnect the hardware modules.Important notesNote that DECT Messenger has the following l

122 Install PC - Step 3 - National Instruments• Table 4 "Example 1c - FP-1000 module - Adjust contact configuration"(page 128)• Table 5 &quo

Launching FieldPoint Explorer 123Table 2Example 1a - FP-1000 module - Connect hardware modules (cont’d.)StepAction•Expand the IA Server with OPC item,

124 Install PC - Step 3 - National InstrumentsTable 2Example 1a - FP-1000 module - Connect hardware modules (cont’d.)StepActionTable 3Example 1b - FP-

Launching FieldPoint Explorer 125Table 3Example 1b - FP-1000 module - Adjust module configuration (cont’d.)StepActionNote: You can highlight any indiv

126 Install PC - Step 3 - National InstrumentsTable 3Example 1b - FP-1000 module - Adjust module configuration (cont’d.)StepActionClick Channel Config

Launching FieldPoint Explorer 127Table 3Example 1b - FP-1000 module - Adjust module configuration (cont’d.)StepAction5Adjust the range of discrete inp

128 Install PC - Step 3 - National InstrumentsTable 3Example 1b - FP-1000 module - Adjust module configuration (cont’d.)StepAction7Adjust the range of

Launching FieldPoint Explorer 129Table 4Example 1c - FP-1000 module - Adjust contact configuration (cont’d.)StepAction2Edit an Analogue Input contact

Installing DECT Messenger components 13This step installs internal components needed by eDMSAPIand eCSTA, and also the License Manager and USB dongled

130 Install PC - Step 3 - National InstrumentsTable 4Example 1c - FP-1000 module - Adjust contact configuration (cont’d.)StepAction4Edit a Digital Out

Launching FieldPoint Explorer 131Table 5Example 1d - FP-1000 module - Save configurationStepAction1Save the configuration.Choose File > Save As. No

132 Install PC - Step 3 - National InstrumentsTable 6Example 2 - FP-1600 module (cont’d.)StepAction•Double-click IA Server with OPC.• Highlight the Fi

Launching FieldPoint Explorer 133Table 6Example 2 - FP-1600 module (cont’d.)StepAction• Click Browse.4Find your Ethernet network module in the Remote

134 Install PC - Step 3 - National InstrumentsTable 6Example 2 - FP-1600 module (cont’d.)StepAction•Select your Ethernet network module.• Double-click

Launching FieldPoint Explorer 135Table 6Example 2 - FP-1600 module (cont’d.)StepActionNote 1: This illustration shows a typical configuration. You can

136 Install PC - Step 3 - National InstrumentsTable 6Example 2 - FP-1600 module (cont’d.)StepActionPress Find Devices! to cause FieldPoint Explorer to

Installing latest firmware 137Use the steps in Procedure 28 “Check which firmware you are currentlyusing” (page 137) to determine your current firmwar

138 Install PC - Step 3 - National Instruments3 Check firmware revision if it is not displayed in Step 2.• If the firmware revision does not appear in

Installing latest firmware 139the previous section, Procedure 28 “Check which firmware youare currently using” (page 137).--End--Table 7Minimum firmwa

14 General - Install PCRefer to “Install PC - Step 3 - National Instruments” (page111) for more information on how to configure the componentsFieldPoi

140 Install PC - Step 3 - National InstrumentsTable 7Minimum firmware revision required for each of the FieldPoint I/O modules (cont’d.)NetworkModules

Installing latest firmware 141and Updates > All Software Versions > Distributed I/O- Fieldpoint).2 Download the firmware update utility.Browse i

142 Install PC - Step 3 - National InstrumentsFollow the steps in Procedure 28 “Check which firmware you arecurrently using” (page 137).--End--Use the

Installing latest firmware 1434 Open the Remote System Explorer dialog box.In the Comm Resource Configuration dialog box, clickBrowse.5 Select Install

144 Install PC - Step 3 - National InstrumentsUsing the eIO moduleWARNINGClose the FieldPoint Explorer application when you wantto activate the eIO mo

Using the eIO module 145Figure 10eIO connectionsFigure 11Analogue input moduleNortel Communication Server 1000DECT Messenger Installation and Commissi

146 Install PC - Step 3 - National InstrumentsFigure 12Digital input moduleFigure 13Digital output moduleAccessing troubleshooting resourcesIn case of

Accessing troubleshooting resources 147Why Does the FP-1600/2000/2010 Have Problems Configuring inComputers with 2 Ethernet Ports?Product Group: Field

148 Install PC - Step 3 - National InstrumentsNote 1: Broadcast messages pass through both ports simultaneously,whereas point-to-point messages go out

Accessing troubleshooting resources 149Problem: Noise from a nearby fluorescent light or machine is interferingwith the communication of my FieldPoint

Installing DECT Messenger components 15Due to ongoing development on the DECT Messenger productsuite, enhancements of software modules are distributed

150 Install PC - Step 3 - National InstrumentsNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01

151.Install PC - Step 4 - Web ServerThis chapter provides information on the following subjects:•“Installing ODBC” (page 151)• “SQL Server 2005 Expres

152 Install PC - Step 4 - Web ServerProvider=SQLOLEDB.1;Persist Security Info=False;UserID=sa;Password=BEFMI@A31;Initial Catalog=Messenger_DATA;DataSo

Installing ODBC 153• Click Finish.4 Enter parameters and set the database path• Enter the parameters as specified in the following illustration:• Clic

154 Install PC - Step 4 - Web Server• Click Cancel.--End--If you use Microsoft Access for Messenger_DATA database, use thefollowing steps.Procedure 33

If you plan to use an SQL Server 1554 Enter parameters and set the database path.•Enter the parameters as specified in the following illustration:• Cl

156 Install PC - Step 4 - Web ServerProvider=SQLOLEDB.1;Persist Security Info=False;UserID=sa;Password=sa;Initial Catalog=Messenger_DATA;DataIn the pr

SQL Server 2005 Express 1574 Click Next.The following window appears.Enter the values as shown.5 Choose SQL Server authentication and enter sa and pas

158 Install PC - Step 4 - Web Server6 Check the box next to Change the default database to andselect Messenger_DATA . Check the other boxes as indicat

SQL Server 2005 Express 1598 Click Test Data Source.The following window appears.9 Click OK.The following window appears.Nortel Communication Server 1

16 General - Install PCNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01 4 June 2010Copyright ©

160 Install PC - Step 4 - Web Server10 Click Cancel.--End--SQL Server 2000 Desktop EngineIf you use SQL Server 2005 Express, use the steps in the foll

SQL Server 2000 Desktop Engine 1613 Select SQL Server and click Finish.The following window appears.4 Click Next.The following window appears.Enter th

162 Install PC - Step 4 - Web Server5 Choose SQL Server authentication and enter sa and passwordsa and click Next.The following window appears.6 Selec

SQL Server 2000 Desktop Engine 1637 Click Finish.The following window appears.8 Click Test Data Source.The following window appears.Nortel Communicati

164 Install PC - Step 4 - Web Server9 Click OK.The following window appears.10 Click Cancel.--End--Nortel Communication Server 1000DECT Messenger Inst

Installing Apache Web Server 2.0.55 165Installing Apache Web Server 2.0.55If installing Apache Web Server on a Windows 2000 Server operatingsystem, ST

166 Install PC - Step 4 - Web Server3 Accept the License Agreement.Click Next.4 Review the Apache information.Read the information provided and click

Installing Apache Web Server 2.0.55 167In most cases you can accept the default settings, which areretrieved from the current Windows settings. These

168 Install PC - Step 4 - Web Server7 Select the features you want to install.Click Next to continue.8 Begin copying files.Click Install to continue.9

Installing Apache Web Server 2.0.55 169--End--As part of the installation procedure, a number of resources are installedin C:\Program Files\Apache Gro

17.Install PC - Step 1a - Adobe AcrobatReaderThis chapter provides information on “Installing Adobe Acrobat Reader”(page 17).The documentation of Nort

170 Install PC - Step 4 - Web ServerThe startup group contains a number of shortcuts, as shown in Figure 15"Startup items added by Apache 2.0&quo

Installing Apache Web Server 2.0.55 171Figure 17Apache2 as a serviceConfiguring the Apache web serverStep Action1 Navigate to Start > Program Files

172 Install PC - Step 4 - Web ServerApache is configured. Go to the next section for instructions onhow to install the PHP engine.--End--Install PHPTh

Install PHP 1733 Accept the License Agreement.4 Click OK.5 Choose the Installation type.Select Advanced and click Next to continue.Nortel Communicatio

174 Install PC - Step 4 - Web Server6 Select an install location.ATTENTIONDo not accept the default location C:\PHP.• Click Browse• Select the path C:

Install PHP 1758 Choose a directory to store session data.Click Browse to specify a directory, and the click Next tocontinue.9 Specify a temporary dir

176 Install PC - Step 4 - Web Server10 Enter mail information.Enter the IP address and the mail address of the systemadministrator. You can accept def

Install PHP 17712 Select the type of http server you wish to run PHP.Check None and click Next to continue.13 Select file extensions.Select the file e

178 Install PC - Step 4 - Web Server14 Begin copying files.Click Next to confirm your choices and begin copying files.15 Discard old configuration dat

Install PHP 179• Choose No to prevent using old configuration data.16 Acknowledge completion of the installation.Click OK to continue.--End--The PHP i

18 Install PC - Step 1a - Adobe Acrobat ReaderThe Setup window appears.When processing is complete, the Destination Folder pageappears.Nortel Communic

180 Install PC - Step 4 - Web ServerConfiguring PHPA configuration file named php.ini is also created in the Windows directory,usually C:\Windows.Note:

Configuring PHP 1816 Save the file and close the Notepad editor and WindowsExplorer.--End--The Apache Web Server and PHP are installed and started.If

182 Install PC - Step 4 - Web ServerFigure 19Verifying that the web server is runningTesting module Web Administrator You can verify that the webserve

Configuring PHP 183You can now return to the remaining steps described in “General - InstallPC” (page 11).Nortel Communication Server 1000DECT Messeng

184 Install PC - Step 4 - Web ServerNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01 4 June 201

185.Install PC - Step 5 - eSMTP_ServerThis chapter provides information on the following subjects:•“Installing the Microsoft SMTP service component” (

186 Install PC - Step 5 - eSMTP_Server4 Select SMTP ServiceChoose one of the following:• If SMTP Service is not already checked, select thecorrespondi

Configuring the Microsoft SMTP service 1876 Acknowledge the completion of the installation.Click Finish.--End--Configuring the Microsoft SMTP serviceOn

188 Install PC - Step 5 - eSMTP_Server• the folder icon refers to the FTP service (if installed).•the globe icon refers to the web server (if installe

Configuring the Microsoft SMTP service 1895 Access Advanced settings.Click Advanced to specify the port the SMTP service listens to(leave this value a

Installing Adobe Acrobat Reader 192 Verify the install location.Click Next in the second setup window shown previously toaccept the default location.T

190 Install PC - Step 5 - eSMTP_Server7 Set options on the Access tab.Use the Access tab to configure client access to the SMTPvirtual server and to e

Configuring the Microsoft SMTP service 1918 Set Connection control options.Use these options to limit access to the SMTP virtual server byclient IP ad

192 Install PC - Step 5 - eSMTP_ServerNote: If your virtual server is on the Internet, Nortel doesnot recommend relaying, as the virtual server can en

Configuring the Microsoft SMTP service 19311 Set options on the Delivery tab.When a connection is open, and the receiving server has isready to receiv

194 Install PC - Step 5 - eSMTP_Server12 Set Advanced Delivery options.Click Advanced to open the Advanced Delivery dialog box. Usethis window to set

Configuring the Microsoft SMTP service 19513 Set directory services server properties on the LDAP Routingtab.Use the LDAP Routing tab to specify the i

196 Install PC - Step 5 - eSMTP_Server15 Access domain configuration options.The SMTP virtual server has at least one domain: the Local(default) domai

Configuring the Microsoft SMTP service 197For local default domains, you can set the drop directory.• Click Browse and choose the location where you w

198 Install PC - Step 5 - eSMTP_ServerNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01 4 June 2

199.Install PC - Step 6 - eCONFIGThis chapter provides information on the following subjects:•“Installing eCONFIG” (page 200)• “Using eCONFIG” (page 2

Nortel Communication Server 1000Release: 7.0Publication: NN43120-301Document release date: 4 June 2010Copyright © 2003-2010 Nortel Networks. All Righ

20 Install PC - Step 1a - Adobe Acrobat ReaderThe Setup Complete page appears.4 Acknowledge completion of the installation.When installation is comple

200 Install PC - Step 6 - eCONFIGATTENTIONThe installation procedure assumes you are installing from a CD-ROM, or a CDimage of the product. This means

Installing eCONFIG 2014 Review Welcome informationReview the Welcome window information and click Next tocontinue.5 Accept the License Agreement.Revie

202 Install PC - Step 6 - eCONFIG7 Start copying files.Click Next to verify your selections and start copying files.8 Acknowledge completion of the in

Using eCONFIG 203--End--Using eCONFIGAfter you complete the preceding steps, a shortcut appears on yourdesktop, as shown in Figure 20 "The Messen

204 Install PC - Step 6 - eCONFIGFigure 21Messenger icon propertiesThe Target field points to C:\SOPHO Messenger@NeteCONFIG\Exe\eConfig.exe.Editing st

Editing eCONFIG.ini 205IP address of the DECT Messenger system that runs eKERNEL mustbe specified.•eKernel port: the default value 9000 is the port nu

206 Install PC - Step 6 - eCONFIGFigure 23Accessing the eCONFIG.iniTo edit the eCONFIG.ini:Procedure 45Editing eCONFIG.iniStep Action1 Open Windows Ex

Editing eCONFIG.ini 207Figure 24eCONFIG.ini defaultIn this case, the parameter Messenger_CFG is not defined, and the useris prompted to select the Mes

208 Install PC - Step 6 - eCONFIGIn this case, you can skip the process of manually editing theeCONFIG.INI file. Once the correct file is selected, yo

Editing eCONFIG.ini 209When eKERNEL is started, the first tab shows the eCONFIG module. InFigure 27 "eKERNEL interface" (page 209), eKERNEL

Installing Adobe Acrobat Reader 215 Click Accept to accept the License Agreement.--End--Nortel Communication Server 1000DECT Messenger Installation an

210 Install PC - Step 6 - eCONFIGAn operational environment usually features other users as well, each ofthem with an associated password and security

Editing eCONFIG.ini 211Figure 30Select the correct pathIn the dialog box shown in Figure 30 "Select the correct path" (page 211):Procedure 4

212 Install PC - Step 6 - eCONFIGnavigate through the Network Neighborhood to select the appropriatefile. Contact the system administration regarding

Editing eCONFIG.ini 213The eCONFIG features an interface as shown in Figure 32 "The eCONFIGinterface" (page 213). Contact Nortel for more in

214 Install PC - Step 6 - eCONFIG— Date picker—Time pickerFigure 33Site configuration windowAn example of a Grid view is shown in Figure 34 "GRID

Editing eCONFIG.ini 215Figure 34GRID viewYou can edit detailed records on the Grid by selecting the record in theleft-hand area of the grid (indicated

216 Install PC - Step 6 - eCONFIGFigure 35Browsing optionClick on Default output program facility to view information for it.Click Browse to open the

Editing eCONFIG.ini 217An advanced grid interface is available in many situations, as shownin Figure 37 "Advanced GRID interface" (page 217)

218 Install PC - Step 6 - eCONFIGFigure 38eKERNEL error: connection cannot be establishedOn the maintenance windows, there is extensive consistency te

Editing eCONFIG.ini 219Figure 40Date selectorIf you want to abort the configuration process, you can use the Exitmenu. A confirmation requester appear

22 Install PC - Step 1a - Adobe Acrobat ReaderNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01

220 Install PC - Step 6 - eCONFIGfor example, eGRID, Microsoft Access, and so on. You can stop theApache web server as well.•When eTM is operational,

Editing eCONFIG.ini 221Click OK.5 Acknowledge successful application of the new configurationfiles.If the apply process was successful, the following

222 Install PC - Step 6 - eCONFIG9 Acknowledge the completion of the merge operation.After merging the data, the following message box appears10 Resta

Editing eCONFIG.ini 223Figure 42eTM module interfaceNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301

224 Install PC - Step 6 - eCONFIGNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01 4 June 2010Co

225.Install PC - Step 7 - DialogicOverviewThis chapter describes the following procedures to install the hardwareand software required when you plan t

226 Install PC - Step 7 - DialogicATTENTIONSupported means supported by both Dialogic SR6, PronexusVBVoice 4.4 and IBS Technology, and Services eVBVOI

Install the board 227--End--Install the boardProcedure 50Installing the boardStep Action1 Power off the PC and disconnect all power cables.2 Install t

228 Install PC - Step 7 - Dialogic3 Restart your computer.On some computers a Found new hardware message appears.Always click Cancel when this occurs.

Install Dialogic SR6 for Windows 2296 In the Customer Information window that appears, enter youruser name and company name.7 Click Next.The Choose De

23.Install PC - Step 1b - Microsoft DataAccess Components (MDAC)This chapter provides information on “Installing MDAC” (page 25).OverviewDECT Messenge

230 Install PC - Step 7 - Dialogic8 Accept the default Destination Folder.9 Click Next.The Select Features window figure appears, shown in thefollowin

Install Dialogic SR6 for Windows 231The following window appears.12 Ignore the message shown and click Yes to continue.The Select Program Folder windo

232 Install PC - Step 7 - Dialogic15 Click Next to start the copying process.The Found New Hardware Wizard appears, shown in the nextfigure.16 When th

Install Dialogic SR6 for Windows 233• Select No, not this time.• Click Next.A second Found New Hardware Wizard window appears, asshown in the followin

234 Install PC - Step 7 - Dialogic• Click Finish to close the wizard.• If you are prompted to restart, click Finish in the window thatappears.Nortel C

Launch the Dialogic Configuration Manager 235• Reboot your computer.--End--Launch the Dialogic Configuration ManagerProcedure 52Launching the Dialogic

236 Install PC - Step 7 - DialogicRight click on the configure device to adjust the settingsaccording to your country. For example, as shown in thefol

Launch the Dialogic Configuration Manager 237Click OK to continue.Click on the green arrow to attempt to start the Dialogicdrivers.If the drivers can

238 Install PC - Step 7 - Dialogic• A system equipped with Dialogic D4PCIUFWEUThe following windows show similar screens for a systemequipped with a D

Launch the Dialogic Configuration Manager 239Nortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01 4

24 Install PC - Step 1b - Microsoft Data Access Components (MDAC)2 Click OK.A message box appears stating the found product release.For example, on a

240 Install PC - Step 7 - Dialogic3 Check that Dialogic System Service is listed in the Servicesection in the Control Panel.4 Check that Dialogic Syst

Install VBVOICE 4.4 runtime 241Step Action1 Navigate to VBVOICE 4.4 runtime located on the CD-ROM in04 - Dialogic SR6.1.63 and VBVoice 4.4 -> 04.02

242 Install PC - Step 7 - Dialogic6 Click Next to continue.The Backup Replaced Files? window appears. See followingfigure.7 Click Next to continue.The

Install VBVOICE 4.4 runtime 2438 Click Next to continue.The Installing progress window appears.9 When the installation is complete, click Next to cont

244 Install PC - Step 7 - Dialogic10 Click No.Do not install VBWap.The Install VBVoice VBVConfig? window appears.11 Click Yes to install VBVConfig.The

Install VBVOICE 4.4 runtime 245The Start Installation window appears, shown in the followingfigure.13 Click Next to continue.The Updating System Confi

246 Install PC - Step 7 - DialogicThe Install VBVoice VoiceInterfaceInstaller? window appears.15 Click Yes to install the VoiceInterfaceInstaller.The

Install VBVOICE 4.4 runtime 24717 Choose Dialogic.18 Click Next to continue.The Ready to Install window appears, as shown in the followingfigure.19 Cl

248 Install PC - Step 7 - Dialogic20 Click OK.A registering runtime components window appears. When theregistration to complete, a warning window appe

Install VBVOICE 4.4 runtime 24923 Read the message and click Finish.Another Installation Completed window appears, as shown in thefollowing figure.24

Installing MDAC 25Note: In case of problems with the MDAC layer, you maybe instructed to use this tool again to gather information onthe MDAC level.--

250 Install PC - Step 7 - Dialogic25 Read the message and click OK to restart the computer, or clickCancel to return to Windows.--End--Start eVBVOICEN

Start eVBVOICE 251The eVBVOICE application shows a window similar to the followingwindow.Figure 44eVBVOICE - DECT MessengerThis completes the installa

252 Install PC - Step 7 - DialogicNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01 4 June 2010C

253.Install PC - Upgrade DECT MessengerIntroductionSince the introduction of DECT Messenger, several commercial versionshave been released: 1.0, 2.0,

254 Install PC - Upgrade DECT MessengerThis involves making a backup of data you do not want to lose, uninstallingthe components you installed previou

Upgrade DECT Messenger from 2.8 to 4.0 2552 Make a backup of your current environment.Create a ZIP-file containing the following directories (if avail

256 Install PC - Upgrade DECT MessengerOnly perform a scratch install if you have good reasons to do so,as it increases downtime and involves addition

Upgrade DECT Messenger from 2.8 to 4.0 257To continue the upgrade of DECT Messenger, follow the stepsin the procedure “Upgrade DECT Messenger from 2.8

258 Install PC - Upgrade DECT MessengerFollow the steps in the next procedure to complete the Upgrade of DECTMessenger from 2.8 to 4.0.Procedure 57Com

Upgrade DECT Messenger from 2.9 to 4.0 259Upgrade DECT Messenger from 2.9 to 4.0Follow the steps in the next procedure when you want to upgrade DECTMe

26 Install PC - Step 1b - Microsoft Data Access Components (MDAC)If the message shown in the following figure appears, clickCancel. The appearance of

260 Install PC - Upgrade DECT Messenger8 If you use the Task Manager or Task Manager High Availability,export the registry HKEY_CURRENT_USER\Software\

Upgrade DECT Messenger from 2.9 to 4.0 261• Prerequisites•Philips License Manager•Philips DMS-API Service•Apache HTTP Server•Adobe Acrobat Reader•NI D

262 Install PC - Upgrade DECT Messengeroperating system, such as Moxa adapter, PCI boards, andso on.• Record the usage of COM-ports, for example COM1

Upgrade DECT Messenger from 3.0 to 4.0 2634 Uninstall and install eCONFIG instances installed on othersystems in the network as well.In some environme

264 Install PC - Upgrade DECT Messenger6 Store the contents of the following directories (if available)• C:\SOPHO Messenger@Net\Log•C:\SOPHO Messenger

Upgrade DECT Messenger from 3.0 to 4.0 265If the message shown in the following figure appears, click Noto All.3 Release 3.0 and release 4.0 share som

266 Install PC - Upgrade DECT MessengerAn install from scratch is a recommended option if you want to replacehardware, replace operating system, or yo

Upgrade DECT Messenger within release 4.0 267ATTENTIONIf you skipped uninstalling unchanged components, you can skip thereinstalling of the unchanged

268 Install PC - Upgrade DECT MessengerThis section applies to you if you have a release 4.0 environment and youfollowed the installation instructions

Upgrade DECT Messenger within release 4.0 269• copying the new program• resuming the task managerIn some conditions the introduction of new functional

Installing MDAC 27An additional window is sometimes shown indicating shutdownof server components if they share resources that are updatedduring the i

270 Install PC - Upgrade DECT MessengerNew buildWhen the number of “updates” reaches an internal limit, NEC Philipsmay decide to deliver a new build.

271.Install PC - Reinstalling Nortel DECTMessengerThis chapter provides instructions to help you upgrade DECT Messengerwithin the same Major release.F

272 Install PC - Reinstalling Nortel DECT MessengerYou must install this software again during the installation of theMessenger.5 Uninstall the Messen

Upgrade DECT Messenger within release 4.0 273ATTENTIONAfter completing the steps in “Install PC - Step 2 - NortelDECT Messenger” (page 95), you must r

274 Install PC - Reinstalling Nortel DECT MessengerNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 0

275.Module eAPIIntroductionThe module eAPI is not a real module, but rather a description of a publicApplication Program Interface (API) for third-par

276 Module eAPITherefore, when building an eAPI-based third-party product, yourequire an application that acts as TCP client and establishes a sockets

Introduction to a sockets client 277• The parameter set_or_reset can supports the following values: *SETor *RESET• The parameter group refers to a con

278 Module eAPI7 You can alter the code shown in Figure 46 "Sample socketclient code" (page 279) to specify the correct parameters forthe pa

More extended program 279Figure 46Sample socket client codeMore extended programRefer to “Module - eAPI sample” (page 281) for a detailed source codel

28 Install PC - Step 1b - Microsoft Data Access Components (MDAC)--End--Nortel Communication Server 1000DECT Messenger Installation and Commissioning

280 Module eAPISome typical features include:•Ability to specify certain runtime parameters of the program by meansof the command line parameters in t

281.Module - eAPI sampleeAPI_form - 1Option Explicit’ --------------------------------------’ This program requires a valid command$’ ----------------

282 Module - eAPI sampleDim lcl_start As IntegerDim lcl_end As IntegerDim lcl_from As StringDim lcl_to As StringDim lcl_value As Stringlcl_from = LCas

Real-world examples 283’ Inform userlab_msg = Message submitted to eKERNEL.End SubPrivate Sub Form_QueryUnload(Cancel As Integer, UnloadMode As Intege

284 Module - eAPI sampleg_log_path = D:\SOPHO Messenger@Netg_log_days = 14lab_log_path = & g_log_pathlab_log_days = & g_log_days’ Default comm

Real-world examples 285issing in command string., vbCritical, eAPI - SOPHO Messenger@Net)Unload MeEnd IfIf g_ekernel_remote_port = N/A Thenlcl_rc = Ms

286 Module - eAPI sampletim.Interval = 100tim.Enabled = TrueEnd SubPrivate Sub ip_ekernel_Connect()Dim lcl_version As StringDim lcl_o As String’ Updat

Real-world examples 287ong, ByVal Source As String, ByVal HelpFile As String, ByVal HelpContext AsLong, CancelDisplay As Boolean)lab_msg = Error &

288 Module - eAPI sampleCase 9lab_ekernel_msg = Errorlab_ekernel_state.BackColor = RGB(128, 0, 0)Case ElseEnd SelectEnd If’ Only process if ekernel_ou

Real-world examples 289ip_ekernel.SendData lcl_o + Chr$(13) + Chr$(10)If Err Thenlab_msg = Error & Err & - & Err.Descriptionlog E, ERR, Er

29.Install PC - Step 1c - WinZipThis chapter provides information on “Install WinZip” (page 29).Many files are shipped in .ZIP format. Download an app

290 Module - eAPI samplelab_clock = & Format$(Now, hh:nn:ss)’ Update guardinglcl_guarding = Timer - g_guardingIf lcl_guarding < 0 Then lcl_guar

Real-world examples 291If g_ekernel_remote_port = Then Exit Sub’ build directory and fileDim lcl_path As StringDim lcl_file As String’ start error rec

292 Module - eAPI sampleg_LastLogFile = lcl_file’ open file D:\SOPHO messenger@Net\log\02001_eAPI\20001030txtOpen lcl_path & \ & lcl_file For

293.Module - eASYNCThe module eASYNC consists of one program eASYNC.exe, written inVisual Basic.OvervieweASYNC.exeThe eASYNC.exe is the Visual Basic c

294 Module - eASYNCcommand or in the appropriate sections of the Windows network settings.The keyword Log drive refers to the drive in which the loggi

Overview 295Refer to the appropriate sections on the database tables that define thereceived parameters for more information on each value. The inform

296 Module - eASYNCThe eASYNC module receives message requests from eKERNEL.After processing, feedback is sent from eASYNC to eKERNEL. Figure51 "

Overview 297Figure 52eASYNC tabLoggingLogging information is available both on-screen and in logging files.You can view on-screen logging through the

298 Module - eASYNCFigure 54Sample logging data for SMS to PROXIMUSFigure 55Sample logging data for SMS to KPNNortel Communication Server 1000DECT Mes

Overview 299Figure 56Sample logging data for PAGING to BELGACOMNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1N

3.ContentsNew in this release 9Features 9Other changes 9General - Install PC 11Before you begin 11Installing DECT Messenger components 12Install PC -

30 Install PC - Step 1c - WinZip3 Continue with the installation.When the following window appears, click Continue.4 When the following window appears

300 Module - eASYNCNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01 4 June 2010Copyright © 2003

301.Module - eBACKUPYou can use the eBACKUP module to make a backup of a predefined listof files.The eBACKUP.exe must be started from a shortcut, whic

302 Module - eBACKUPTable 8eBACKUP sample dataSite From path From file To path To file3C:\Php php.ini C:\Temp\[weekday]\php php.ini3C:\ProgramFiles\Ap

Overview 303When eBACKUP is started, a blank window with one button is shown, forexample, Backup site 3.Figure 58Backup start windowClick Backup to be

304 Module - eBACKUPFigure 59Backup successfulIf one or more files are not copied, the window becomes red.Nortel Communication Server 1000DECT Messeng

Overview 305Figure 60Backup error windowDuring backup, logging information is written to the hard disk, an exampleof which is shown in Figure 61 "

306 Module - eBACKUPFigure 61Sample backup logNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01

Overview 307Nortel recommends that you close all the DECT Messenger applicationsbefore starting the backup procedure. In release 2, the file copy proc

308 Module - eBACKUPNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01 4 June 2010Copyright © 200

309.Module - eCAPThe module eCAP consists of the program eCAP.exe, written in VisualBasic. In general, DECT Messenger programs reside in the defaultdi

Install WinZip 315 Accept the License Agreement.Review the License Agreement. When you are ready, click Yesto accept the License Agreement and warrant

310 Module - eCAP3102. The special value *LOCAL refers to the assigned IP address ofthe first NIC adapter found in the PC. You can determine the IP ad

Overview 311Figure 65eCAP Connection tabBecause the eCAP is designed to handle asynchronous serialcommunications with a number of alarm systems, the e

312 Module - eCAPIn many cases the distance between the DECT Messenger and theexternal-alarm system is relatively small, so no extra hardware is neede

Functional description 313Table 9Supported manufacturer/model protocols (cont’d.)Manufacturer ModelBEMAC DIANA 1BEMAC DIANA 2ELDAD L:48-0:RC-1:SR-2:SS

314 Module - eCAPAritech *BASE is based upon the installation Floreal Nieuwpoort.Figure 66Sample Aritech protocol dataAritech alarms are always sent t

Functional description 315datastream. When BRAND occurs the message is BRAND; in other casesthe message is ARITECH. When HERSTEL occurs a general rese

316 Module - eCAPWhen HERSTEL occurs a general reset of all ARITECH alarms is issuedfor *ALL groups and *ALL alarm descriptions.Note: This protocol us

Functional description 317For each tone code, the syntax ends on two characters. The first charactercan be S or R. S denotes set of alarm, R denotes r

318 Module - eCAPGENTThe valid manufacturer is GENT and the valid model is 3400 and VIGILONEN54.Model 3400The GENT model 3400 transmits binary datastr

Functional description 319For FIRE alarms, the group is FIRE and the alarm description is FIRE.Messages are sent with the option: remove after *sent.F

32 Install PC - Step 1c - WinZip8 Choose a setup option.Select the Custom setup option (recommended), and click Nextto continue.9 Set Custom setup opt

320 Module - eCAPAlarms are always *SET, and repeat mechanisms are configured toindicate if an alarm is no longer active (logical *RESET is based upon

Functional description 321TELEVICThe valid manufacturer is TELEVIC and the valid model is PROTOCOLCONVERTOR–L:xx, with xx between 01 and 99.Note:The e

322 Module - eCAPTable 12Televic Example (cont’d.)LengthOriginal messageResulting alarm type LengthL:05 NUR K100 NUR3WC 120 WC2BEERPUT BEERP5Refer to

Functional description 323The DECT Messenger implements three distinct alarm descriptions.1.The highest priority is assigned to alarm types that are c

324 Module - eCAPAn alarm is sent to the group MINERVA and the alarm descriptionFIRE_EVACUATE, as well as a remove after *SENT and messageBGU.FRONT HA

Functional description 325Figure 76Sample DE LICHTERVELDE protocol dataNortel Communication Server 1000DECT Messenger Installation and Commissioning —

326 Module - eCAPFigure 77Sample OLV VAN VREDE protocol dataNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43

Functional description 327Figure 78Sample ST-JOZEF protocol dataNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1

328 Module - eCAPFire alarms are sent to group VSK_F (fire alarm) with alarm descriptionVSK_F, system errors are sent to group VSK_S (system errors) w

Functional description 329Table 13Alexianen27/04/99 15:30:23ALARM 001-084 DK8000 REV EVACUAThis datastream results in *SET of alarm with alarm descrip

Install WinZip 3310 Select the Do not check for updates option and click Next.11 When the following window appears, click OK.12 Choose whether you wan

330 Module - eCAP27/04/99 19:56:12ResetThis datastream results in a *RESET of alarm description *ALL for group*ALL and message *ALL.Table 16RUCA0000.

Generic 331description, set_or_reset and remove_after parameters. There are alsodefault values available if some parameters are missing. Another set o

332 Module - eCAPNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01 4 June 2010Copyright © 2003-2

333.Module - eESPAThe module eESPA consists of one program. The program is eESPA.exeand is written in Visual Basic (v6.0).In general, the programs res

334 Module - eESPAFigure 79Typical parameters in the shortcutIn the example shown in Figure 79 "Typical parameters in the shortcut"(page 334

Overview 335Refer to the appropriate sections on the database tables that define thereceived parameters for more information on each value. The inform

336 Module - eESPAFigure 81eESPA Connection tab showing a valid configurationBecause the eESPA is designed to handle serial data communicationswith a

Functional description 337If no COM ports are available, extra hardware (such as DigiBoard PC/4eand DigiBoard PC/8e) is required to provide extra seri

338 Module - eESPAseparators, unit separators, and data that is retrieved from the messagerequest. Every data block also contains a specifically calcu

Functional description 339out requests to the other devices available on the communication line.Every device on the line has a specific address. The c

34 Install PC - Step 1c - WinZip13 Acknowledge completion of the installation.Click Finish to complete the install procedure.14 Disable Tip of the Day

340 Module - eESPAfrom the controlling station, the slave becomes temporarily master station.Only a master station is able to send data blocks. A mast

Manufacturer ESPA and model VSK 341To show and log additional information, choose the menu item eESPA >Logging > Detailed. The additional inform

342 Module - eESPAFigure 87Field model containing VSKRestrictions:•Configure eESPA as Control station value No. The remote system isthen control stati

Manufacturer ESPA and model VSK 343Figure 891[ENQ][EOT], no responseFor example, the FalconNet fire detection system alternatively polls itselfand the

344 Module - eESPAFigure 91Logging using model VSKNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02

Manufacturer ESPA and model VSK 345Nortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01 4 June 2010

346 Module - eESPANortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01 4 June 2010Copyright © 2003-

347.Module - eESPA - sampleTable 18MASTER (address 1) SLAVE (address 2)No data to be transferred2ENQEOTMaster has data to be transferred1ENQ (I want t

348 Module - eESPA - sampleTable 18(cont’d.)MASTER (address 1) SLAVE (address 2)EOTEOT2ENQ (polling)Master has data to be transferred (Slave is not re

Manufacturer ESPA and model VSK 349Table 18(cont’d.)MASTER (address 1) SLAVE (address 2)1ENQ (I have data for address 1)ACK (I am ready to receive dat

Install WinZip 35--End--Nortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01 4 June 2010Copyright ©

350 Module - eESPA - sampleTable 18(cont’d.)MASTER (address 1) SLAVE (address 2)EOT...Nortel Communication Server 1000DECT Messenger Installation and

351.Module - eDMSAPIThe module eDMSAPI consists of two separate programs. One programis eDMSAPI and is written in Visual Basic. The other program is c

352 Module - eDMSAPIFigure 92Typical parameters in the shortcutIn the example shown in Figure 92 "Typical parameters in the shortcut"(page 3

Overview 353Table 19Possible values for the network and pbxtype tagseDMSAPI_PBX_type_str(eDMSAPI <pbxtype> <network>DAP controller DAP Con

354 Module - eDMSAPIFigure 94eDMSAPI ConnectionsIn the left panel of the window shown in Figure 94 "eDMSAPIConnections" (page 354), the conf

Overview 355Figure 95eDMSAPI tabNote that during call handling, the eDMSAPI tab shows an overview ofcurrent call states of each device. The window con

356 Module - eDMSAPIOverview of CSTA_Service.EXEThe CSTA_Service runs behind the scenes and communicates throughCSTA.DLL with a PBX. The CSTA_Service

Overview 357Figure 97Logging informationSample logging data is shown in Figure 98 "Log example: initializationprocedure" (page 358).Nortel C

358 Module - eDMSAPIFigure 98Log example: initialization procedureNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book

Overview 359Nortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01 4 June 2010Copyright © 2003-2010 N

36 Install PC - Step 1c - WinZipNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01 4 June 2010Cop

360 Module - eDMSAPINortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01 4 June 2010Copyright © 200

Overview 361Figure 99Log example: Message handlingNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02

362 Module - eDMSAPINortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01 4 June 2010Copyright © 200

363.Module - eFRATTENTIONDue to the ongoing development of the DECT Messenger product suite, somemodules that provide additional functionality may bec

364 Module - eFROverview of monitoringThe monitoring section covers four items.•OM sectionThe OM section is not applicable for traditional and SIP DEC

Basic overview 365Overview of notificationThe notification part covers the following items.•The SMTP destinations refer to the notification based upon

366 Module - eFRto a Windows PC. The depending messenger service must beenabled and active on the destination system, and all prerequisiteconditions f

Configure module eFR 3674 Configure an automatic logon (recommended).Your ability to configure an automatic logon depends on yoursecurity policy. When

368 Module - eFRStep Action1 Browse to the directory C:\Program Files\Messenger@Net\Exe.2 Double-click on the file eFR.xml.You can use Microsoft Inter

Destinations 369Consultant services are available to assist in this process.For some transport mechanisms you can depend on otherparties and people, f

37.Install PC - Step 1d - TCP MonitorThis chapter provides information on “Copying TCP Monitor to the harddisk” (page 37).Install the TCP Monitor prog

370 Module - eFRYou can use the windows delivered with Notepad or Wordpadaccessories maintain the XML file.On the internet, a number of free XML edito

Destinations 371a Windows pop-up message on a destination PC with aWindows operating system.• SMSSMS is used with SMS technology to send a SMS message

372 Module - eFR• The parameter description refers to the name of the destination user,and allows you to assign a user name. For example, you can ente

Destinations 373The default value 29081 matches most installations. Refer to theSMS_service system administrator.•The parameter "extension"

374 Module - eFRuse an existing e-mail address so people can respond to the e-mail ifnecessary.•The parameter "to" is the most important par

Monitoring 375MonitoringThe monitoring section is defined in the eFR.xml file.The monitoring section starts with the tag </Monitoring>. Within t

376 Module - eFR• The default value is 600 seconds• The minimum value is 60 seconds. Every minute a verification cycletakes place. When a value smalle

Monitoring 377Figure 108Define drives for monitor type DISKThe line shown in the following figure is the opening tag for a drivedefinition.Figure 109O

378 Module - eFRThe window in the following figure shows a green bullet next to the C driveto indicate that the required conditions are met. The windo

Monitoring 379Figure 114Drive below threshold usage level• When the D drive is not ready to be sent as SNMPv1 trap to an SNMPserverFigure 115Drive not

38 Install PC - Step 1d - TCP MonitorFigure 1Source directoryFigure 2Destination directoryNortel Communication Server 1000DECT Messenger Installation

380 Module - eFRAdding a <System> definition for each system that you want to monitor.The window in the following figure shows two definitions,

Monitoring 381• Define the parameter "size" to indicate the size of the ICMP packetduring the PING test using ICMP protocol. A default value

382 Module - eFRFigure 119Message sent after ICMP checkNote: You can use the PING command to verify the ability to performan ICMP check prior to defin

Monitoring 383Figure 121Monitoring type NETSTATThe configuration for NETSTAT is in the monitoring section starts with theopening tag <NETSTAT> a

384 Module - eFRconnection. Nortel recommends that you choose meaningful namesname for the parameters.•Define the parameter "port" to identi

Monitoring 385Figure 125Monitoring the state of the TCP serverIf the SMTP Server is stopped by an administrator, the socket no longer is"listenin

386 Module - eFRIn a TCP client/server connection, a TCP Server listens on a specific port.A client can reside on the same system or on another system

Monitoring 387Figure 129Sample e-mailNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01 4 June 20

388 Module - eFRNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01 4 June 2010Copyright © 2003-20

389.Module - eGRIDThe eGRID application gives you a view of the different tables in thedatabases.You can start the eGRID.exe application without comma

39.Install PC - Step 1e - License ManagerThis chapter describes the installation of the SOPHO CTI.Use the following procedures to install SOPHO CTI.•P

390 Module - eGRID• Use the first drop-down list, on the far left, to select theMessenger_CFG database or the Messenger_DATA database• Use the second

Monitoring 391Figure 131eGRID with Show help modeNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.

392 Module - eGRIDFigure 132eGRID with View another table modeNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN

Monitoring 393Figure 133eGRID grouping functionsBecause eGRID is the preferred access method for maintenance, an extrafunctionality is implemented to

394 Module - eGRIDFigure 134eGRID Data FilteringLook at the column header to find out what data type the field has.Because the filtering function is b

Monitoring 395Figure 136Accessing Generate registry files for eTMClick Generate registry files for eTM to export the configuration for themodule eTM,

396 Module - eGRIDNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01 4 June 2010Copyright © 2003-

397.Module - eIOOverviewThe eIO module is a stand-alone application that communicates witheKERNEL. The module is capable of controlling and measuring

398 Module - eIOsettings. This identifier is also required so that eKERNEL can respondwith the appropriate configuration settings.• eKernel addressDef

Startup 399Figure 139eIO configuration request and responseWhen the configuration is received, the eIO updates the configurationinformation on the Con

4Install SQL Server Management Studio Express 85Restore Messenger DATA database 90Adjust the configuration 94Install PC - Step 2 - Nortel DECT Messeng

40 Install PC - Step 1e - License ManagerProcedure 7Uninstalling a previously installed version of SOPHO CTIStep Action1 Click OK in the message box t

400 Module - eIOFigure 140eIO Connections updateeIO ModulesSelect the eIO tab to see a panel with details of the available modules andcontacts. Use th

eIO Modules 401For each module, the URL is shown, and the module identifier. Whenyou hold the mouse pointer over the status area of a contact, detaile

402 Module - eIOFigure 142Analogue input rangesNote: Alarm values are given in pairs. Both maximum andminimum alarms are set and reset with different

eIO Modules 403Figure 143Digital Input module informationNote: When the value of a contact changes from Off to On or fromOn to Off, the Before and Aft

404 Module - eIOFigure 144Digital Output module informationNote 1: When the value of a contact changes from Off to On or fromOn to Off, the Before and

eIO Modules 405Figure 145eIO loggingThe log files on disk contain the same information as shown on-screen.On the next few pages, Figure 145 "eIO

406 Module - eIOFigure 147Log example: Configuration procedureNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN

eIO Modules 407Figure 148Log example: Binding to OPC ServersFigure 149Log example: Message RequestNortel Communication Server 1000DECT Messenger Insta

408 Module - eIOFigure 150Log example: TerminationNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02

409.Module - eKERNELGeneraleKERNEL is the core engine of the DECT Messenger, and is in the basicimplementation the only module that accesses the datab

Copying TCP Monitor to the hard disk 416 Click Next.The following window appears.7 Select Custom Uninstall.The following window appears.Nortel Communi

410 Module - eKERNELFigure 151eKERNEL interfaceLicense ManagerThe DECT Messenger package is secured by a licensing system, toprevent unlicensed usage

License Manager 411installed licensing system is valid, use the Nortel License Manager. If thiscomponent is not yet installed, refer to “Install PC -

412 Module - eKERNEL• Equipment modelIf the client is defined as equipment, the eKERNEL tries to bind thisequipment to the license. Success depends on

License Manager 413new license, use the menu command: eKERNEL > License > Rechecklicense of all clients (open port) as shown in Figure 153"

414 Module - eKERNELExternal interfacesThere are a number of external interfaces that you can attach to theeKERNEL. These interfaces can act as input

License Manager 415TCP ConnectionsThe eKERNEL acts as a TCP Server, and typically listens to several ports.You can configure the TCP clients in the co

416 Module - eKERNELFigure 155Watchdog enabledGuardingFor every input program, the administrator can configure a guardingfacility, as shown in Figure

License Manager 417Figure 156Guarding informationNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.

418 Module - eKERNELNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01 4 June 2010Copyright © 200

419.Module - eLICENSEATTENTIONDue to the ongoing development of the DECT Messenger product suite, somemodules that provide additional functionality ma

42 Install PC - Step 1e - License Manager8 Select both SOPHO CTI and License Manager.9 Click Next.The following window appears.10 Read and follow the

420 Module - eLICENSEthe majority of the cases, add-on modules, such as eFR, reside on theMESSENGER system running eKERNEL. However, when add-on modul

Run module eLICENSE 421Step Action1 Start the module eLICENSE by double-clicking file C:\ProgramFiles\Messenger@Net\Exe\eLICENSE.exeA window similar t

422 Module - eLICENSE--End--Applying the keyThe license file name contains the originating computer name, forexample, MESSENGER, as well as the licens

Disaster recovery 4232 Double-click the license file.A message appears.3 Click Yes when the message appears that asks if you are sureyou want to add t

424 Module - eLICENSEin Figure 158 "Invalid license key warning" (page 423). This givesyou access to the module, but it does not apply a per

425.Module - eLOCATIONATTENTIONDue to the ongoing development of the DECT Messenger product suite, somemodules that provide additional functionality m

426 Module - eLOCATIONInitializationYou use a shortcut to start the eLOCATION module. The following figureshows an example of the required keywords.Fi

Initialization 427When the configuration is received, a screen similar to the one shown inthe following figure is shown. View the configuration in the

428 Module - eLOCATIONProgram activityWhen the startup phase is done, eLOCATION has two permanent socketconnections.• One socket connection is establi

Program activity 429Figure 164Idle state of system at startupAfter the processing of a location request, the panels are updated asshown in the followi

Copying TCP Monitor to the hard disk 43Three message appears:• Do you want to delete SOPHO TSAPI ModuleDATA-directory C:\Philips\Data Files\STSAPI Mod

430 Module - eLOCATIONFigure 166Logging panelArchitectureThere are several steps involved to make eLOCATION operational.The effected items in the setu

Architecture 431Figure 167eConfig illustrates the configuration processIn the following two figures, extension 112 with type ’*LA’ is definedfor locat

432 Module - eLOCATIONFigure 168Module eDMSAPI• The next item that you must define is the correct record in the tableeDMSAPI_INBOUND_EVENT for the spe

Architecture 433Figure 169Module eDMSAPI inbound eventThe following figure illustrates detailed configuration for a specialnumber in eDMSAPI_INBOUND_E

434 Module - eLOCATIONIn DECT Messenger prior to release 2.9.10, the eKERNEL contactsonly the eLOCATION of the same site and the same area as theeDMSA

Architecture 435For each DAP Controller and each eLOCATION instance, a number ofassociated definitions are required in the tables eLOCATION_BOARD,eLOC

436 Module - eLOCATIONFigure 173Module eLOCATION board 00 definition• Next the eLOCATION_RPN table must be populated with recordsfor every RPN known i

Architecture 437Figure 174eLOCATION_RPN tableAt this stage, you already know the calling number, the called number,and the physical location. With thi

438 Module - eLOCATIONFigure 175eLOCATION_INBOUND_EVENT tableIn the sample in the following figure, alarms from the eDMSAPI inputprogram 12901, site 1

Architecture 439The following figure shows an example of a message sent to the groupas defined in the Message parameter.Figure 177SOS message sent to

44 Install PC - Step 1e - License Manager3 In the next Welcome to the InstallShield Wizard for SOPHOCTI window, click Next to continue.The following w

440 Module - eLOCATIONNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01 4 June 2010Copyright © 2

441.Module - eSMSATTENTIONDue to the ongoing development of the DECT Messenger product suite, somemodules that provide additional functionality may be

442 Module - eSMSIn addition a Siemens TC35i module, you need the following items.•a serial cable to connect the TC35i with the PC, included in TC35i•

SMS service 443Refer to the documentation that comes with the Siemens TC35imodule for installation details.--End--SMS serviceWhen you install eSMS, th

444 Module - eSMSThe statement in Figure 179 "INI file" (page 443) indicates that in absenceof a /System:xxxx in the shortcut, the default s

SMS service 445Figure 182Default configurationAt startup, initialization takes place. The SMS_service contacts theSiemens TC35i module and initializes

446 Module - eSMSFigure 183SMS_service operationalThe module polls the box to find out if inbound messages are receivedfrom external mobile phones thr

eSMS module 447Figure 184Startup values promptThe command line parameters are shown in the following figure.Figure 185Command line parametersThe modul

448 Module - eSMSFigure 187eSMS Main screenThe section on the left features outbound messaging and the section onthe right features inbound messaging.

Outbound messaging 449Figure 189Configuration details in tab connectionsOutbound messagingThe eSMS module can send outbound SMS messages to mobile pho

Copying TCP Monitor to the hard disk 455 Click Next to continue.The Choose SOPHO CTI DATA-files Destination Locationwindow appears.6 Click Next to con

450 Module - eSMSFigure 191Details under logging tabThe logging files provide more details on the data exchange.Figure 192Logging filesWhen message de

Inbound messaging 451Figure 193Example of message delivery failureInbound messagingThe eSMS module also handles inbound SMS messages. Thesemessages ar

452 Module - eSMSFigure 194Reception of an inbound SMS messageMore details on this data exchange are given under the logging tab, asshown in the follo

Configuration 453Figure 196Logging filesConfigurationThe eSMS module is configured through the eCONFIG module. TheeSMS module requires eCONFIG 2.9.10 o

454 Module - eSMSFigure 199eSMS area IBS 1Figure 200Module eSMS inbound definitionsNortel Communication Server 1000DECT Messenger Installation and Com

Configuration 455Figure 201Module eSMS - InboundFigure 202Module eSMS - Inbound ACLNortel Communication Server 1000DECT Messenger Installation and Com

456 Module - eSMSFigure 203Module eSMS eKERNEL_DEVICE_FORMATFigure 204SMS Service logging tabNortel Communication Server 1000DECT Messenger Installati

Web interface 457Web interfaceWhen eSMS is configured, the new Web Administrator interface featuresa window where you can send an SMS message from the

458 Module - eSMSFigure 206Enter message informationNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301

Web interface 459Figure 207Logging tabNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01 4 June 2

46 Install PC - Step 1e - License Manager7 Click Next to continue.Several windows open to show the progress of the installation.At the end of the inst

460 Module - eSMSNortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01 4 June 2010Copyright © 2003-2

461.IndexAAcrobat Reader 17Add-on modules 419Additional configuration 100Adjust configuration 94Adjust SQL Server ConfigurationManager 78Adjust SQL Serve

462Digital output 403Disaster recovery 423Discrete input 402Discrete output 403DISK 375DISK section 364Documentation samples 78Ee-mail sample 386eAPI

463Installing Apache Web Server 165Installing DataSocket 116Installing DECT Messenger 95Installing DECT Messenger fromscratch 257Installing Dialogic S

464Planning destinations 368PROTOCOL CONVERTOR-Lxx 321RReal world examples of using eAPI 280Reducing size of transaction log file 93Reinstalling DECT M

465Visual Basic 277, 309, 351Visual Basic (v6.0) 333VSK 324, 341WWatchdog 415Web administrator 109Web interface 457Web Server 151Windows installer 68W

466Nortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01 4 June 2010Copyright © 2003-2010 Nortel Net

Nortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1Release: 7.0Publication: NN43120-301Document revision: 02.01Doc

Copying TCP Monitor to the hard disk 47Figure 3Finalize installationReopen this document, DECT Messenger Installation and Commissioning(NN43120-301),

48 Install PC - Step 1e - License Manager3 Start the License Manager.Go to Start > Programs > SOPHO CTI > Configurations >License Manager.

Copying TCP Monitor to the hard disk 49The license file can be distributed on diskette, CD-ROM, orelectronically.6 Click Open.7 Browse to the location

5Install PC - Upgrade DECT Messenger 253Introduction 253Configuration database 253Recommended approach 253Upgrading to release 4.0 254Upgrade DECT Mes

50 Install PC - Step 1e - License ManagerUse the next procedure to verify the level of DLL and if necessary, install aDLL.Procedure 10Verifying the le

51.Install PC - Step 1f - Database EngineNortel DECT Messenger supports five database engines for theMessenger_DATA database. Choose one of the follow

52 Install PC - Step 1f - Database Engine• Microsoft SQL Server 2005 Express and Microsoft Access 2000 typicallyreside on the Messenger PC, and are li

Microsoft SQL Server 2000 and Microsoft SQL Server 2005 53Procedure 11Setting up Microsoft SQL Server 2000 or Microsoft SQL Server 2005Step Action1 St

54 Install PC - Step 1f - Database Engine5 Restore database.To restore the database, perform the following steps:• Highlight the Database node, as sho

Microsoft SQL Server 2000 and Microsoft SQL Server 2005 55• Right-click to open the pop-up menu.• Select the menu-option All tasks > Restore databa

56 Install PC - Step 1f - Database Engine8 Set the path to the device from which you want to restore thedatabase.• Click the ... button to choose the

Microsoft SQL Server 2000 and Microsoft SQL Server 2005 5710 Verify the restore procedure.As a result of the restore procedure, new entries appear in

58 Install PC - Step 1f - Database Engineosql –S (local) –d Messenger_Data –U sa• Enter BACKUP LOG Messenger_Data WITH TRUNCATE_ONLY.• Enter go.• Ente

Microsoft SQL Server 2000 Desktop Engine 59--End--Changing the database locationTo adjust the location of the Messenger_DATA database repository, uset

6Module - eESPA - sample 347Module - eDMSAPI 351Overview 351Overview of CSTA_Service.EXE 356Module - eFR 363Introduction 363Basic overview 363Overview

60 Install PC - Step 1f - Database EngineYou must choose a password for the system administrator (usernamesa); the examples in this chapter use the pa

Microsoft SQL Server 2000 Desktop Engine 61A series of information windows are displayed while theinstallation proceeds.Note: The directories C:\Progr

62 Install PC - Step 1f - Database Engine• Choose Action > Start in the menu. The Status columnchanges to read Started.10 In the command window, ch

Microsoft SQL Server 2000 Desktop Engine 63C:\Program Files\Microsoft SQL Server\80\Tools\Binn>osql -LServers:(local)BEBRXPROXYBEBRXTIVTMRGNTINDMES

64 Install PC - Step 1f - Database EnginePerform either of the following:• Double-click the install.bat file located in \01 –Prerequisites\01.07 - Dat

Microsoft SQL Server 2005 Express 65• Procedure 16 “Installing Microsoft Windows Installer” (page 68)• Procedure 17 “Installing Microsoft SQL Server 2

66 Install PC - Step 1f - Database Engine5 After you read the License Agreement, select the check box toaccept the License Agreement.6 Click Install.A

Microsoft SQL Server 2005 Express 67--End--Procedure 15Installing Microsoft Data Access Components (MDAC)Step Action1 Navigate to MDAC 2.8 SP1, locate

68 Install PC - Step 1f - Database EngineIf your setup does not support installation on your operatingsystem, a Fatal Setup Error message appears. You

Microsoft SQL Server 2005 Express 695 When the following window appears, choose I Agree.6 Click Next to continue.7 When the window shown in the follow

7Install module eLICENSE 419Run module eLICENSE 420Applying the key 422Disaster recovery 423Module - eLOCATION 425Initialization 426Program activity 4

70 Install PC - Step 1f - Database Engine--End--Now that NET Framework 2.0, MDAC 2.8 SP1, and Windows Installer 3.1are present, all prerequisite condi

Microsoft SQL Server 2005 Express 714 Read the End User License Agreement and choose I accepton the End User License Agreement as shown in the followi

72 Install PC - Step 1f - Database EngineAnother setup window appears that indicates the SQL NativeClient and the SQL Server Setup Support Files are i

Microsoft SQL Server 2005 Express 739 When the System Configuration Check window appears, shownin the following figure, click Next.When all the items

74 Install PC - Step 1f - Database Engine11 In the Registration Information window, verify your user nameand your company name.12 Check the Client Com

Microsoft SQL Server 2005 Express 7515 In the Authentication Mode window, choose a password forthe system administrator (username sa); the examples in

76 Install PC - Step 1f - Database Engine18 Click Next.The Ready to Install window appears. See the next figure.19 In the Ready to Install window, cli

Microsoft SQL Server 2005 Express 7720 Click Next.The Completing Microsoft SQL Server 2005 Setup windowappears.21 Click Finish.--End--Nortel Communica

78 Install PC - Step 1f - Database EngineConfigure and manage SQL Server ExpressFor improved manageability and security, SQL Server 2005 provides morec

Microsoft SQL Server 2005 Express 79By default the SQL Server Browser is in state Stopped, and doesnot start automatically.2 Right-click on SQL Server

8Nortel Communication Server 1000DECT Messenger Installation and Commissioning — Book 1NN43120-301 02.01 4 June 2010Copyright © 2003-2010 Nortel Netwo

80 Install PC - Step 1f - Database Engine5 Start the SQL Server Browser as shown in the following figure.6 Enable Shared Memory, Named Pipes, and TCP/

Microsoft SQL Server 2005 Express 81--End--Adjust the SQL Server Surface Area ConfigurationTo adjust the SQL Server Surface Area Configuration, use the

82 Install PC - Step 1f - Database Engine2 In the Minimize SQL Server 2005 Surface Area window, click onSurface Area Configuration for Services and Co

Microsoft SQL Server 2005 Express 837 Use the OSQL command line tool to verify the location of theSQL Server 2005 Express instance.The osql-L command

84 Install PC - Step 1f - Database Engine10 Verify that the MSDE engine is running, using the same osqlcommand line utility. Enter the command osql –U

Microsoft SQL Server 2005 Express 85service instance is called MESSENGER\SQLEXPRESS, usethe command osql -S MESSENGER\SQLEXPRESS -U sa todetermine if

86 Install PC - Step 1f - Database EngineThe Install Wizard appears.4 Click Next.The License Agreement appears.Nortel Communication Server 1000DECT Me

Microsoft SQL Server 2005 Express 875 Read and select I accept the terms in the license agreement.6 Click Next.A Registration Information window appea

88 Install PC - Step 1f - Database Engine9 Click Next.The Ready to Install the Program window appears.10 Click Install.The following window appears.No

Microsoft SQL Server 2005 Express 8911 Click Finish.12 Verify SQL Server Management Studio Express (optional).• Navigate to Start > Program Files &

9.New in this releaseThe following sections detail what’s new in DECT Messenger Installationand Commissioning (NN43120-301) for Release 7.0:•“Features

90 Install PC - Step 1f - Database Engine• Click Connect to authenticate the SQL Server 2005 Express.The following window appears.• Exit the SQL Serve

Microsoft SQL Server 2005 Express 913 If your server instance is not called MESSENGER\SQLEXPRESS, replace the MESSENGER\SQLEXPRESS with the value ofyo

92 Install PC - Step 1f - Database Engine8 Use the Microsoft SQL Server Management Studio Expressto verify existence of the Messenger_DATA database (o

Microsoft SQL Server 2005 Express 93ATTENTIONAs the SQL Server tends to expand the transaction log file, Nortel recommendsthat you use the steps in th

94 Install PC - Step 1f - Database EngineFigure 4Alter database model--End--Adjust the configurationAt a later stage, you must define the location of t

95.Install PC - Step 2 - Nortel DECTMessengerThis chapter provides information on the following subjects:•“Installing the DECT Messenger” (page 95)• “

96 Install PC - Step 2 - Nortel DECT MessengerNote 1: The name of the .EXE files vary depending on therelease version. The file name can include a rel

Installing the DECT Messenger 973 Click Next to continue.The Software License Agreement window appears.4 Read the Software License Agreement and click

98 Install PC - Step 2 - Nortel DECT Messenger5 Verify the user information and press Next to continue.The Setup type window appears.6 Select Setup Ty

Installing the DECT Messenger 99A custom installation installs more modules than you may need,but is the installation recommended by Nortel. The custo