Avaya BCM 4.0 LAN CTE Przewodnik Konfiguracji Pobierz pdf (Strona 18)

18 Chapter 2 Configuring the BCM system and clients

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Installing CTE and TAPI applications

You are now ready to install CTE applications and TAPI applications. An example of a TAPI

application is Personal Call Manager, which allows users to manage their telephone calls using

their computer. Follow the install instructions for the applications.

Setting the dialing properties

Some telephony applications use the dialing properties on the client computer to define how calls

are dialed. Refer to the documentation that came with the telephony application to determine if the

dialing properties are required for the client computer.

Verifying that LAN CTE and BCM TSP are installed correctly

To verify that LAN CTE and BCM TSP are installed correctly, complete the following steps.

To verify that LAN CTE and BCM TSP are installed correctly

1 Install Personal Call Manager on a computer that is a client of the BCM system. Refer to the

BCM 4.0 Personal Call Manager User Guide for information on how to install this TAPI

application.

2 Launch BCM Personal Call Manager.

3 Test the BCM system by using Personal Call Manager to make and receive calls, and to

establish one conference call.

If the calls are successful, BCM is properly installed and configured for TAPI.

If the calls are not successful, follow the troubleshooting procedures (see “Troubleshooting”

on page 23).

Note: This does not work if only LAN CTE is installed. You must have TSP

installed as well.

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Avaya BCM 4.0 LAN CTE Przewodnik Konfiguracji Strona 18