Avaya BCM 2.0 Call Center Reporting Instrukcja Użytkownika Strona 6

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System overview
Enterprise Edge 2.0 Call Center Reporting Set Up and Operation Guide P0911643 Issue 02
6
Management Reports
describes how to access and view the Current and Historic
management information collected by Enterprise Edge 2.0 Call Center Reporting.
Index
provides an alphabetical list of information topics contained in this guide and the page
number of where the information is located.
Other documents
For more information about Enterprise Edge 2.0 Call Center, refer to the following documents:
x Enterprise Edge 2.0 Call Center Set Up and Operation Guide
x Enterprise Edge 2.0 Voice Software Keycode Installation Guide
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