Avaya BCM 4.0 Unified Messaging Przewodnik Konfiguracji Pobierz pdf (Strona 9)

Chapter 1 Getting started 9

BCM 4.0 Unified Messaging Configuration Guide

• Netscape Messenger 6.2x

• Netscape Mail 7.0

• Qualcomm Eudora Pro 6.1.2

Format for voice messages

Business Communications Manager uses the G711 format to record and store voice messages.

CallPilot 150 uses G723.1. Since the Unified Messaging player records and plays messages in

WAV format, Business Communications Manager or CallPilot messages must be converted to

WAV before playing, and composed messages must be converted to G711 or G723.1 to be stored

on Business Communications Manager or CallPilot 150. This decoding and encoding is done on

the desktop client.

Audience

This guide is for system administrators who configure and maintain CallPilot and Unified

Messaging on a BCM system.

Acronyms

The following is a list of acronyms used in this guide.

Table 1

Acronym Description

BCM Business Communications Manager

CLID Calling Line Identification

DN Directory Number

DNS Domain Name System

IMAP Internet Message Access Protocol

ISDN Integrated Services Digital Network

LAN Local Area Network

LDAP Lightweight Directory Access Protocol

SMTP Simple Mail Transfer Protocol

VPIM Voice Profile for Internet Mail

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Avaya BCM 4.0 Unified Messaging Przewodnik Konfiguracji Strona 9